Quality Manager
The Quality Manager oversees the Quality Management System and Quality Team, ensuring compliance with ISO 9001, IATF 16949, and customer-specific requirements.
The role focuses on achieving 100% customer quality satisfaction and zero defects, leading teams to meet financial and customer satisfaction objectives.
Essential Functions and Responsibilities :
- Ensure compliance with Quality Management System and customer requirements.ISO 9001, IATF 16949, Customer Specific Requirements
- Lead management review process
- Lead resolution of customer complaints and product quality issues.Customer contact, initial response, and containment
- Root cause analysis, corrective action, and verification
- On-site support at customer facility as needed
- Accountable for internal and external audits and actions for non-conformances.
- Lead continuous improvement of Quality Department's KPIs.COPQ, External CARs, Internal non-conforming material
- Provide leadership to ensure compliance with : Accurate PPAP submissions
- Material and Product Certifications
- Non-conforming Material, CAR / PARs, 8Ds, Quality Alerts
- Dimensional layout, gauges calibration, gauge R&R’s, Capability Studies
- Development and maintenance of PFMEAs, Control Plans, and operator procedures
- Participate in the development of strategic and tactical business plans.
- Supervisory responsibilities in accordance with organizational policies and applicable law.
- Support continuous improvement goals and adhere to Quality Management and ISO 14001 Environmental Management Systems.
Qualifications and Experience :
Education, Certifications, and Experience Required :
- Bachelor’s Degree in a Technical Field
- 5 years Quality Management experience in an automotive environment
- Six Sigma experience-Blackbelt is preferred
- Certified Quality Engineer (CQE) certification
Skills Required :
- Strong leadership abilities for coaching and mentoring teams
- Competent in QMS with emphasis on Continuous Improvement and Corrective Action
- Proven success as a facilitator in root cause analysis and corrective action implementation
Travel Requirements :
- Domestic Travel : 0% - 25%
- International Travel : 0% - 25%
Click apply or speak to Thomas Mitchell for the full details on +1 (781) 214 8344.
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