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Audit Reviewer Premium Insurance

Audit Reviewer Premium Insurance

ReSource ProSan Jose, CA, US
7 days ago
Job type
  • Full-time
Job description

Audit Reviewer

ReSource Pro is seeking an Audit Reviewer to ensure the accuracy and quality of audits across multiple typesincluding workers' compensation and general liabilityconducted virtually, physically, or by phone. In this role, you'll apply your knowledge of audit guidelines and state-specific rules to evaluate completed audits, determine outcomes, and provide mentoring and feedback to support auditor development. The Audit Reviewer plays a key role in maintaining audit integrity, supporting auditor growth, and contributing to the overall success of our audit operations.

We hire the best because our service is only as good as the people delivering it. We're committed to hiring individuals who engage in our amazing culture and embrace our Core Values : Commitment to Community, Teamwork, Passion for Excellence, Service-Centric, and Best Self.

In This Role, You Will...

  • Review and validate Workers' Compensation and General Liability audits for accuracy, compliance, and consistency across multiple formats (phone, virtual, physical)
  • Achieve individual productivity targets based on audit volume and timeliness
  • Identify auditor trends or recurring issues and share insights to inform training adjustments
  • Maintain accountability for accurate and timely audit reviews
  • Apply manual rules and state-specific standards (e.g., WCIRB, PAAS) using internal systems such as Nexus and the resource library
  • Provide constructive feedback and mentoring to auditors to reduce repeat errors and support professional growth
  • Manage assigned audit queues, meet production goals, and complete urgent or overflow reviews as needed
  • Collaborate with Field Support, QA, and leadership teams to identify training opportunities and support continuous process improvement
  • Promote teamwork, professionalism, and a positive, solution-oriented culture

What You Need to Be Successful...

  • High School diploma or equivalent
  • 1-2 years premium insurance audit experience (Required)
  • 1-3 years in Dual Wage experience (Required)
  • 2-3 years experience in California Worker's Compensation Audits (Required)
  • WCIRB Certification (Required)
  • APA designation (Preferred)
  • A strong understanding of premium audit processes and procedures
  • Working knowledge of PAAS, ASUM, and Nexus (Preferred)
  • Strong organizational and time-management skills
  • Excellent written and verbal communication skills
  • Proficient computer skills
  • Ability to multitask and prioritize tasks
  • Detail-oriented and accurate
  • Positive and proactive attitude
  • Flexibility and adaptability to changing priorities
  • A strong understanding of audit processes and procedures
  • Your Compensation...

    Our salary ranges are based on paying competitively for our size and industry, and are one part of the total compensation package that also includes benefits, and other opportunities at ReSource Pro. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, skillset, geography, and balancing internal equity relative to other ReSource Pro employees. This is a remote position and the salary range for most locations and role is $18.00-$25.00 per hour. The salary range could be lower or higher based on the specific geographic location in which the candidate resides.

    Your Interview Process

    To be considered for this position, please submit your application. If you meet the qualifications for the role, a member of our Talent Acquisition team will be in touch to schedule an interview via Zoom. The standard interview process includes :

  • Behavioral Interview with Talent Acquisition
  • Online Talent Assessment
  • Hiring Manager Interview
  • Your Benefits & Perks...

  • Generous PTO plan with paid holidays + floating holidays
  • 100% paid Employee Healthcare on Day 1
  • Eligible for all medical, dental, and vision benefits on Day 1
  • 401k with employer match, vested on Day 1
  • Opportunity to work for a growing, global organization.
  • Ability to engage with clients and internal partners to make an impact.
  • Organization-wide focus on growth and development
  • About ReSource Pro :

    Focused exclusively on the insurance industry, ReSource Pro is the trusted partner insurance organizations rely on to optimize performance, streamline operations and process engineering, and drive growth. Serving 2,000+ carriers, brokers, wholesalers, and MGAs, ReSource Pro is a recognized market leader in insurance workflow optimization, data and technology services, and strategic operating model transformation. Maintaining a 96%+ client retention rate for over a decade, ReSource Pro is the only firm serving the insurance industry to have earned a spot on the Inc. 5000 list 16 timesplacing it among the top 0.02% of repeat honorees across all sectors in the Inc. list's 40+ year history.

    Equal Employment Opportunity Policy :

    ReSource Pro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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