Customer Service Representative II

Customer Service Representative II

Location : Van Nuys, CA

Duration : 6 Months

Pay Rate : $23 - $25 / hr.

Start Date : Immediate

Job Summary :

Working in a fast-paced environment, this position will be the point of contact for customer interaction and will be required to work with various departments to provide quality service and deliver orders on time.

Duties :

Responsible for sales cycle (quotation, order entry, process shipping docs, invoicing, follow up with the customer, etc.).

Answer customer inquiries in a timely manner.

Maintain customer relations.

Remedy customer issues.

Communicate and coordinate with internal departments.

Act as backup for front desk (i.e., covering phones, greeting visitors).

Cold call customers; work with customers to understand and anticipate future needs.

Experience : 2-4 years

Education : Requires a high school diploma or equivalent.

Belcan is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.