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Key Account Supply Chain Coordinator
Key Account Supply Chain CoordinatorSpring Footwear Corp • Pompano Beach, FL, US
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Key Account Supply Chain Coordinator

Key Account Supply Chain Coordinator

Spring Footwear Corp • Pompano Beach, FL, US
17 hours ago
Job type
  • Full-time
Job description

About Spring Footwear Corp.

For over 30 years, Spring Footwear Corp. has been a leader in designing, producing, and distributing innovative, stylish, and comfortable footwear. With a portfolio of beloved brands including Spring Step, L'Artiste, Azura, Flexus, and Patrizia, we deliver high-quality products through wholesale, retail, and eCommerce channels. We pride ourselves on blending fashion and function while offering outstanding customer service and operational excellence.

About the Role

We're seeking a highly organized and proactive Key Account / Supply Chain Coordinator to serve as a central point of contact between our key wholesale partners, internal teams, and supply chain functions. You\'ll be responsible for ensuring accurate and compliant order processing, smooth logistics coordination, and top-tier support to some of our most strategic customers.

This is a critical role within our operations, ideal for someone who thrives in a fast-paced environment, is a natural problem-solver, and is passionate about building operational efficiency and great customer relationships.

What You'll Do

Account Coordination & Communication

  • Serve as the main liaison between sales, production, customer service, and logistics for key accounts.
  • Communicate order status updates, delays, or changes proactively.

Order & Data Management

  • Review and process purchase orders (POs), ensuring compliance with customer guidelines.
  • Handle all aspects of order execution : entry, inventory tracking, communication, and resolution of issues.
  • Maintain and update account data, UPC catalogs, QRS information, and system records accurately.
  • EDI & Compliance

  • Oversee EDI and non-EDI orders and ensure compliance with routing guides, ticketing specs, and vendor manuals.
  • Generate and validate UCC-128 shoebox and master carton labels.
  • Investigate and resolve compliance issues to prevent chargebacks.
  • Logistics Coordination

  • Schedule and coordinate shipments, pickups, and special routing requests.
  • Collaborate with 3PLs, carriers, and internal logistics for timely delivery and accuracy.
  • Manage bulk returns, import / export documents, and customs requirements if applicable.
  • Reporting & Issue Resolution

  • Monitor KPIs, shipment statuses, and delivery timelines.
  • Track, research, and resolve chargebacks or compliance issues.
  • Identify and implement process improvements for efficiency and accuracy.
  • What You Bring

  • 2–4 years of experience in account coordination, logistics, supply chain, or B2B customer service (footwear / apparel industry is a plus).
  • Strong working knowledge of EDI systems, routing guides, UPC management, and QRS catalogs.
  • Advanced proficiency in Microsoft Excel (pivot tables, VLOOKUPs, etc.) and experience with order / inventory systems (ERP, OMS, etc.).
  • Exceptional attention to detail, multitasking ability, and a proactive, solution-oriented mindset.
  • Excellent written and verbal communication skills, able to coordinate cross-functionally and represent the company professionally to key accounts.
  • Ability to adapt in a fast-moving environment with shifting priorities.
  • Knowledge of UCC-128 labeling, retail compliance, or logistics documentation is a strong advantage.
  • Why Join Spring Footwear?

  • Competitive salary & full benefits package
  • Company-paid holidays + generous PTO
  • Profit sharing program
  • Opportunities for professional growth and advancement
  • Work with leading brands in the footwear industry
  • Collaborative, supportive, and entrepreneurial work culture
  • Ready to Step Into Your Next Role?

    Apply today and join a growing team that's making great strides in footwear innovation.

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    Supply Chain Coordinator • Pompano Beach, FL, US

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