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Coordinator, Box Office (Peacock Theater)
Coordinator, Box Office (Peacock Theater)AEG Worldwide • Los Angeles, CA, United States
No longer accepting applications
Coordinator, Box Office (Peacock Theater)

Coordinator, Box Office (Peacock Theater)

AEG Worldwide • Los Angeles, CA, United States
3 days ago
Job type
  • Full-time
Job description

For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer.

Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations.

If you want to be challenged to up your game and make a difference, then join us in giving the world reason to cheer!

L.A. LIVE's Peacock Theater hosts more than 120 music, family, dance and comedy acts, award shows, televised productions, conventions, and product launches with more than 500,000 guests passing through the doors annually.

Located across the street from Crypto.com Arena, the 7,100-seat theater opened in October 2007 with six sold out shows featuring the Eagles and The Chicks. Peacock Theater has since hosted concerts by artists like Alan Jackson, Charlie Wilson, Juan Gabriel, Aretha Franklin, Ed Sheeran, John Fogerty, Gabriel Iglesias, Marc Anthony, John Legend, Neil Young, Kelly Clarkson, Rush, Yanni, Nicki Minaj, Juanes, as well as The "American Idol" Finale shows, Michael Jackson's This is It, Straight Outta Compton, The Hunger Games and Twilight movie premieres and more.

Peacock Theater is also home to the Primetime Emmy Awards and BET Awards, and has previously hosted the American Music Awards, ESPYs, Nickelodeon Kid's Choice Awards, People's Choice Awards, Radio Disney Music Awards, MTV Video Music Awards, MTV Movie Awards and a pair of Rock N' Roll Hall of Fame Induction Ceremonies.

Job Summary :

To provide administrative support to the Box Office Management team in its day to day operation.

Essential Functions :

  • Answer medium to high volume of incoming calls with patience and providing excellent customer service.
  • Frequent contact with diverse clientele varying from the general public, promoters, sports team representatives, and various company affiliates while maintaining a positive and helping attitude.
  • Inventory, maintain, and order all office supplies and equipment as needed.
  • Manage office equipment by scheduling routine and emergency service.
  • Maintain and organize filing system.
  • Ensure timely processing of invoices, purchase orders, and maintain other financial requests.
  • Serve as liaison to Human Resources Department ensuring compliance with company policies and procedures and ensuring proper usage of appropriate forms, etc.
  • Process group sales orders.
  • Send monthly sales reports to company executives.
  • Maintain departmental budget book.
  • Provide daily support to management and full time staff as needed.
  • Provide any further assistance and other duties as assigned.

Required Qualifications :

  • A minimum education level of : High School Diploma or its equivalency (BA / BS Degree Preferred).
  • A minimum of 1-2 years of related work experience.
  • Must possess basic computer skills using such programs as Microsoft Word, Excel and Outlook.
  • Ability to interact positively with diverse staff and clientele in a fast-paced environment.
  • Ability to work under pressure of a fast-paced operation and under time constraints.
  • Ability to interact and communicate effectively and in a professional, diplomatic and mature manner not only with clients and guests, but with co-workers within the organization.
  • Ability to write reports and business correspondence.
  • Must be able to work evenings, weekends, and holidays.
  • Preferred Qualifications :

  • Bilingual (Spanish) a plus.
  • Previous experience with AXS ticketing software is preferred.
  • Pay Scale : $20.15 - $30.22

    Bonus : This position is not eligible for a bonus under the current bonus plan requirements.

    Benefits : Full-time : We offer a comprehensive benefits package that includes : medical, dental and vision insurance, paid holidays, vacation and sick time, company paid basic life insurance, voluntary life insurance, parental leave, 401k Plan (with a current employer match of 3%), flexible spending and health savings account options, and wellness offerings.

    AEG's policy is to hire the most qualified applicants, and we comply with all applicable federal, state and local employment laws in making hiring and employee decisions. We are an equal opportunity employer and do not discriminate against applicants or employees on the basis of race, color, marital status, disability, religion, age, sex, sexual orientation, national origin, genetic information, veteran status, or any other legally protected status recognized by applicable federal, state or local law.

    AEG reserves the right to change or modify the employee's job description whether orally or in writing, at any time during the employment relationship. AEG may require an employee to perform duties outside his / her normal description.

    Employer does not offer work visa sponsorship for this position.

    This Employer is subject to the Fair Chance Initiative for Hiring Ordinance (FCIHO) (LAMC 189.00)

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    Office Coordinator • Los Angeles, CA, United States

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