Overview
Join to apply for the Sales Consultant role at Slick Rock Tanning & Spa
About Slick Rock Tanning & Spa
We are Slick Rock Tanning & Spa, we provide state-of-the-art sun, spray & spa services and we are growing by the day. We are dedicated to helping our clients radiate confidence through affordable, state-of-the-art wellness services. Our mission extends to supporting our team members in achieving their personal, professional, and financial goals. Our core values – transparent, inspirational, aligned, accountable, results-orientated, and disciplined – are the backbone of our business and guide our hiring process.
Position Summary
We are looking for a service-oriented and client-focused Sales Consultant to join our growing team. As a Sales Consultant, the key outcomes you will be responsible for are : delivering exceptional customer service to ensure remarkable client experiences and promote client loyalty, contributing to salon revenue targets by consistently achieving individual sales expectations & upholding our 100% Cleanliness Guarantee. Individuals who excel in this role have superb interpersonal skills, love to be of service to others, thrive in a fast-paced environment, possess a competitive-spirit, prioritize personal growth, and are committed to maintaining a positive and solution-oriented mindset!
Objectives
- Provide outstanding customer service, going above and beyond for each client.
- Drive client retention and loyalty by listening to and learning about clients, addressing them by first name, and making them feel welcomed and valued in every visit.
- Create Wellness Plans for clients by matching them with the appropriate autopay plan and products.
- Meet daily Key Performance Indicators (KPIs) such as Per Client Average, Member Conversion Percentage, and salon sales targets.
- Promote salon services, upcoming events, and retail products to hit targets.
- Maintain salon cleanliness to our 100% Cleanliness Guarantee standards.
- Be a contributing member of the sales team in revenue, culture, and brand image.
- Enforce and follow all state and federal regulations around sunbed use and UV exposure.
- Uphold and adhere to Slick Rock Tanning & Spa's core values.
- Perform other responsibilities as assigned.
Competencies
Demonstrates a willingness to learn and understand salon services, clients, procedures, and policies.Strong desire to excel in a sales driven environment.Possesses excellent communication skills including active listening.Demonstrates a service-oriented mindset and the ability remain calm when resolving client grievances.Ability to consistently be at work, meetings, and appointments on time and ensure work responsibilities are covered if / when absent.Ability to consistently deliver high energy and positivity.Demonstrates proficient computer skills and a deep understanding of MS Office Suite, Windows, Google Suite, or similar software programs.Ability to prioritize and plan work activities and use time efficiently.Ability to inspire the trust of others and work with integrity to uphold organizational values.Demonstrates persistence and ability to overcome obstacles.Exhibits sound and accurate judgment and supports and explains reasoning for decisions.Education and Experience
High School Diploma or GED required2+ years of experience in customer service required1+ year of sales experience preferredPhysical Requirements
Prolonged periods standing, walking, bending, or kneelingAbility to lift up to 30 lbs at a timeCommitment to Diversity
As an equal opportunity employer committed to meeting the needs of a multigenerational and multicultural workforce, Slick Rock Tanning & Spa recognizes that a diverse staff, reflective of our community, is an integral and welcome part of a successful and ethical business. We hire local talent at all levels regardless of race, color, religion, age, national origin, gender, gender identity, sexual orientation or disability, and actively foster inclusion in all forms both within our company and across interactions with clients, candidates and partners.
If this position caught your eye, send us your resume directly in addition to submitting your application! For best consideration, include the job title and source where you found this position in the subject line of your email to admin @slickrocktanningspa.com . Already a candidate? Please connect directly with your recruiter to discuss this opportunity.
Compensation and Benefits
Pay : $16.50-18 hourly DOE + commission
Benefits
401k retirementHealth insurancePaid time offFree tanning & spa servicesEmployee discountsProfessional developmentPaid trainingCommunity service opportunities (Habitat for Humanity, 2nd Harvest, Scraps, Blessings Under the Bridge, etc.)Team events (BBQs, Silverwood, Bloomsday, rock climbing, etc.)Schedule
6 to 8 hour shifts3, 4 or 5 days per weekSupplemental Pay Types
Bonus payCommission payJob Details
Seniority level : Entry levelEmployment type : Full-timeJob function : Sales and Business DevelopmentIndustries : Wellness and Fitness ServicesLocation : Post Falls, ID#J-18808-Ljbffr