Executive Housekeeper

Job Description

Job Description

Executive Housekeeper

Department – Housekeeping

Reports to – Facilities Manager / General Manager

What’s the job?

As Executive Housekeeper, you’ll properly and efficiently perform and oversee all housekeeping duties to make sure our rooms and suites are always ‘fresh and welcoming’ for our guests – creating a haven for them to escape and relax in – or get that last bit of work done. You will also properly and efficiently perform and oversee all cleaning activities of the Hotel’s facilities, including routine and deep cleaning of guestrooms, public areas, back of the house and laundry operations. You will ensure all aspects of the hotel’s housekeeping department are kept to the very best standards and in line with all relevant health and safety regulations and procedures. You’ll also keep all housekeeping areas maintained and organized along with being secure.

Your day-to-day

Leadership

• Motivate, coach / mentor, and train housekeeping team members, set goals and hold team members accountable.
• Provide feedback, rewards, and recognition to team members.
• Directly supervise all public space, laundry and housekeeping personnel and ensure the proper and efficient completion of all housekeeping, laundry and public space duties.
• Communicate with all hotel department heads to stay informed of housekeeping needs and ensure timely responses to requests.
• Direct and coordinate all the cleaning activities of the Hotel’s facilities, including routine deep cleaning of guestrooms, public areas, back of the house and laundry operations; routine maintenance; and properly scheduled preventative maintenance alongside with the Maintenance Engineer.
• Train and develop your team and improve their performance through mentorship, coaching and feedback, and create performance and development goals for team members.
• Recommend or initiate any HR related actions where needed.
• Perform other duties as assigned. May also serve as manager on duty.

Quality / Safety

Guest Experience

Requirements

Specific Responsibilities

Optimum Attributes

Performance Standards

Performance shall be measured by the following :

The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.

Equal Opportunity Employer