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Housekeeper

Housekeeper

Drury HotelsCharlotte, NC, US
30+ days ago
Job type
  • Full-time
  • Part-time
Job description

Rise. Shine. Work Happy.

Starting at $17.47 per hour! Quarterly Bonus! 90-Day Raise! $1,500 Referral Bonus!

Property Location : 8925 Red Oak Blvd. - Charlotte, North Carolina 28217

You Belong at Drury Hotels

Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow.

What You Can Expect From Us

So. Much. More.

Just as our guests deserve more, so do you deserve more. Be valued for what you do and who you are ... and well compensated for all you accomplish.

  • Incentives - Quarterly bonuses up to $3200 / year (we succeed together!) based on hotel results
  • Work-life-balance Flexible scheduling, paid time off, hotel discounts and free room nights
  • Career growth - Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year
  • Health and well-being - Medical, dental, vision, prescription, life, disability and Team Member Assistance Program
  • Retirement - Company-matched 401(k)
  • Award-winning - Ranked among Forbes' Best Midsize Employers (2024)

What You Will Do

Maintain a clean and happy environment for guests and teammates. Ensure exceptional, positive experiences for our diverse team members and guests.

  • Perform various hotel housekeeping services to maintain clean guest rooms according to established standards.
  • Visually inspect rooms to help identify maintenance items needed.
  • Assist guests by providing linens, terry, amenities, or information as requested.
  • Ensure an exceptional guest experience by providing courteous, friendly, guest service with a +1 Service attitude.
  • What We Expect Of You

    With your can-do spirit and unique personality, you will shine at Drury Hotels. We seek housekeeping team members with positive attitudes and these qualifications.

  • Thorough knowledge of cleaning procedures and supplies
  • Ability to work independently (without direct supervision) and follow directions (verbal and written)
  • Positive, can-do attitude
  • Dedication to providing excellent customer service
  • Funciones Bsicas y Tareas Laborales

  • Realiza una variedad de servicios de limpieza del hotel para mantener limpias las habitaciones de los huspedes de acuerdo con las normas establecidas.
  • Inspecciona visualmente las habitaciones para ayudar a identificar los elementos de mantenimiento necesarios.
  • Ayuda a los huspedes siempre que sea posible proporcionndoles ropa de cama, toallas, comodidades, o informacin que soliciten.
  • Se te puede pedir que ayude en la lavandera / limpiar los espacios pblicos cuando sea necesario.
  • Asegura una experiencia excepcional para los huspedes brindando un servicio amable y corts al descubrir y responder de manera rpida y eficiente a las solicitudes, consultas, y quejas con una actitud de Servicio +1.
  • Contribuye a mantener un ambiente de trabajo positivo en todo momento para nuestros diversos miembros de equipo y huspedes.
  • Drury Hotels estn abiertos los 7 das de la semana y nuestros das ms ocupados son los fines de semana (los sbados y domingos).
  • Trabajar sbado y domingo puede ser un requisito para este puesto.
  • Conocimiento General, Habilidad, y Capacidad

  • Requiere la habilidad de seguir instrucciones verbales y escritas.
  • Requiere un conocimiento profundo de los procedimientos de limpieza, as como de los suministros de limpieza.
  • Requiere capacidad para trabajar sin supervisin directa.
  • Proporciona un excelente servicio al cliente.
  • Requisitos Mentales y Fsicos

    EDUCACIN : Requiere conocimientos, habilidades, y destrezas mentales equivalentes a la finalizacin de 2 aos de escuela secundaria.

    EXPERIENCIA : La experiencia previa en la limpieza es til pero no necesaria.

    FUNCIONES ESENCIALES :

  • Requiere la capacidad de caminar y estar de pie durante todo el turno de trabajo.
  • Requiere capacidad para empujar, pasar la aspiradora, alcanzar, estirarse, y agacharse en las actividades diarias de trabajo.
  • Requiere la capacidad de levantar 25 35 libras de forma intermitente durante la jornada laboral.
  • Relaciones Laborales

  • Reporta a la Ejecutiva de Limpieza / Subgerente General.
  • Mantiene y promueve una relacin de trabajo positiva y cooperativa con todos los departamentos del hotel.
  • Crece. Brilla. Trabaja feliz.

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    Housekeeper • Charlotte, NC, US

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