Clinician Success Manager

About Cozeva

Applied Research Works, Inc. (aka Cozeva) is a leading provider of healthcare technology solutions aimed at transforming care delivery and payment. Our innovative platform focuses on value-based care, empowering healthcare teams to streamline operations and improve patient outcomes.

Cozeva works with over 80+ healthcare organizations across Payors, Providers and risk-bearing entities. Cozeva's footprint is across 31 states, 97k+ providers with an impact on over 25 million Member lives. Our go-to-market team is rapidly growing as we look to take our successes, primarily in the California market, and continue to scale nationwide.

Our team is committed to unlocking the full potential of value-based contracting arrangements to achieve the Quintuple Aim of Healthcare :

• sustainable costs
• higher quality
• enhanced patient journey
• improved provider experience
• advancing health equity

Through our cloud-based SaaS product and services, we are building towards a future where high adoption, optimal performance, value-aligned provider payment, and equitable patient-centric care are not just possible - but are the new norm.

Job Description Summary

The Clinician Success Manager (CLSM) plays a pivotal role in driving provider adoption of Cozeva by understanding and optimizing provider workflows, ensuring seamless EHR integration (CozevaConnect), and facilitating best practice implementation to improve quality and risk performance. This role will be responsible for engaging providers / practices, training users at different levels of support, and driving measurable outcomes. This role requires technical knowledge, customer service, project management and relationship buildling skills.

Essential Responsibilities

Drive Provider Adoption & Engagement

Facilitate EHR Integration & Workflow Optimization

Deliver Tiered Training & Support

Monitor & Improve Performance Outcomes

Cross-Functional Collaboration

On-Site Support & Travel

Education / Experience

Skills & Competencies

Travel

This position may require travel on-site to provider practices for demos and training as required. Approved expenses incurred will be covered by the company.

Note on Work Location :

This is a remote position open to candidates across the U.S. However, if you are located in the Bay Area, California or within 50 miles of Bellevue, Washington , you will be expected to work from a local office at least once per week .

The pay range for this role is :

65,000 - 85,000 USD per year(Remote (United States))

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