Customer Support Engineer
Job Description
Job Description
Summary : Customer Support Engineer needed for high-level 2nd tier technical and on-site support for 3-D printers.
Responsibilities :
Train customers on-site to ensure knowledge transfer and product competence.
Lead escalated cases with the reseller's engineers.
Conduct beta test installations and gather feedback.
Implement Engineering / Field Change Orders effectively.
Identify and address training needs to enhance field engineers' proficiency.
Qualifications :
BS in Robotics, Computer Science, Electrical or Mechanical Engineering required.
Experience with Powder Bed Fusion / Binder Jetting metal additive manufacturing necessary.
Minimum three years of customer support experience in a technical role.
Proven background in 3D printing or advanced manufacturing sectors.
Additional Requirements :
Must be able to travel up to 75% primarily within Chicago and surrounding states; company will reimburse for mileage / gas.
Possession of a reliable vehicle is mandatory.
Periodic travel to HQ in Michigan every 6-8 weeks expected.
Pay Details : $31.00 to $42.00 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan.
Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs.
In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer / Veterans / Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https : / / www.
entegee.com / candidate -privacy-information-statement /
The Company will consider qualified applicants with arrest and conviction records subject to federal contractor requirements and / or security clearance requirements.
Company Description
Specializes in custom automation projects, they are a major player in the world of controls and robotic solutions around the world.
My client will expand anyone resume and build them to be a top performing controls engineer.
Company Description
Specializes in custom automation projects, they are a major player in the world of controls and robotic solutions around the world.
My client will expand anyone resume and build them to be a top performing controls engineer.
Customer Support Engineer
Excellent customer relationship skills including, communication, accountability, and the ability to understand customer needs and how best to handle these. Do you want to step into a high-tech world with a strong focus on innovation? Do you want to be a real business partner for our customers by off...
Customer Support Engineer
Summary: Customer Support Engineer needed for high-level 2nd tier technical and on-site support for 3-D printers. Minimum three years of customer support experience in a technical role. Train customers on-site to ensure knowledge transfer and product competence. Lead escalated cases with the reselle...
Customer Support Engineer - Orbotech PCB - Calumet, Michigan.
Responsible to provide elite support services to KLA PCB Territory customers, ensuring all Orbotech systems perform accurately, enabling high customer happiness and perception of the value of services received. Provide service support to customers encompassing system commissioning, system breakdown ...
Principal Engineer ADMS Application Support
The Application Support Engineer is primarily responsible for providing business application and configuration support for Advanced Distribution Management System (ADMS) applications (OMS, DMS, Advanced Applications) and the Energy Management System (EMS). The senior-level engineer is responsible fo...
Advanced Manufacturing Engineer
The role includes working with Plant Managers, Manufacturing Engineers, and Process engineers on the optimal manufacturing processes for the company. Advanced Manufacturing Engineer. SCN - Search Consulting Network. Advanced Manufacturing Engineer. ...
Technical Support Engineer Intern (Paid)
The Support Engineer is part of an exceptionally talented IPC team responsible for the support of small to medium multi-site environments. Responsible for staging, configuration, implementation, and support for installations. Possess a wide and sophisticated understanding of the overall technology e...
Customer Service Manager and Unlimited Club Support Coordinator
Jax Kar Wash is looking for a highly motivated customer service minded individual to join our Customer Service / Unlimited Club Support Team. You will be onsite at one of our full-service locations assisting managers and team members with car wash operations as well as providing support to our membe...
Technical Support Specialist - Tech Line
Technical Support Specialist Tech Line. Collects and documents technical information • Provides help desk technical assistance and direction to dealership service technicians regarding vehicle maintenance, service or repair. Replies to TECH LINE cases via email or phone, and/or responds to Chat line...
Technical Support Specialist
ABOUT THE JOBTechnical support is different at Hello Innovation. As a Tech Support Hero, you’ll help new clients get started and current ones get the personal support they need. You have experience analyzing and solving technical problems and have a proven track record of improving customer support ...
Tier 1 IT Support Specialist - Southfield, MI
Applied Innovation is seeking a Tier 1 IT Support Technician to join the IT Service team within our Managed Network Service division. Our full benefits program includes medical, dental, life, short-term disability, 401(k), paid vacation, paid holidays,and opportunity for advancement. This position w...