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Security Guard operations manager- Arizona

Security Guard operations manager- Arizona

Advanced Professional SecurityPhoenix, AZ, US
30+ days ago
Job type
  • Full-time
  • Quick Apply
Job description

Are you an experienced security professional looking for a new challenge in the dynamic landscape of Arizona?

Look no further!

Advanced Professional Security is expanding into the Valley and seeking a passionate, high-energy Security Manager to lead our team to success.

As a newcomer to the Valley, we bring with us a wealth of experience and a commitment to excellence in security services.

We are determined to gain a significant market share in this expanded territory, and we need a dedicated manager with vast experience and a drive for success to help us achieve our goals.

Position :

  • Security Manager Location : Arizona (Valley) About Us :  At Advanced Professional Security, we pride ourselves on providing top-notch security solutions tailored to our clients' needs.
  • With our expansion into Arizona, we are poised to become a prominent player in the security industry, and we are seeking a skilled manager to lead the charge.

Role Responsibilities :

  • Oversee all aspects of security operations in the Arizona territory, including standing guard, vehicle patrols, scheduling, training, and customer service.
  • Develop and implement strategic plans to gain market share and drive business growth.
  • Lead, mentor, and motivate a team of security professionals to deliver exceptional service and meet performance targets.
  • Foster strong relationships with clients to understand their needs and exceed their expectations.
  • Ensure compliance with all regulatory requirements and company policies.

    • Requirements :

  • Proven experience in all aspects of security operations, including standing guard, vehicle patrols, scheduling, training, and customer service.
  • Strong leadership skills with the ability to inspire and empower team members.
  • Excellent communication and interpersonal skills.
  • High energy and a passion for driving business growth.
  • Ability to thrive in a fast-paced, challenging environment.

    • What We Offer :

  • Competitive salary commensurate with experience.
  • Opportunity to be part of a growing company and make a significant impact.
  • Supportive work environment that encourages innovation and professional development.
  • Chance to work with a dynamic team committed to excellence.
  • If you are ready to take on the challenge of helping a business grow and thrive in Arizona, we want to hear from you!
  • Join us in our mission to become the leading security provider in the Valley.

    • To apply, please submit your resume and a cover letter outlining your relevant experience and why you are the ideal candidate for this position.

  • We look forward to welcoming you to the Advanced Professional Security team!
  • Advanced Professional Security is seeking a highly motivated and experienced Security Guard Operations Manager to oversee our security staff and ensure the smooth operation of our security services.
  • The ideal candidate will be tech-savvy, with excellent organizational and communication skills, capable of managing staff, scheduling, and client relations efficiently.
  • Key Responsibilities 1.
  • Staff Management    - Supervise and manage security guard staff, ensuring compliance with company policies and procedures.    - Facilitate hiring processes for new guards, ensuring open availability for all shifts.    - Maintain staffing levels to ensure coverage of all posts using flex guard staff as needed.    - Manage and approve time cards for security staff. 2.
  • Scheduling Oversight    - Oversee and manage scheduling using TrackTik software.    - Ensure all shifts are adequately covered and manage any scheduling conflicts or changes.    - Coordinate with flex guards to fill gaps in the schedule. 3.
  • Training Initiatives    - Facilitate ongoing training and development programs for security staff.    - Ensure all staff are up-to-date with required certifications and training. 4.
  • Client Communication    - Act as the primary point of contact for clients regarding staff performance and service quality.    - Address and resolve client concerns promptly and professionally.    - Regularly communicate with clients to ensure their security needs are met. 5.
  • Technology Utilization    - Use a variety of technologies and software, including TrackTik, to manage operations efficiently.    - Ensure staff are trained in the use of relevant technologies and systems.
  • Qualifications - Proven experience in a security management or similar role. - Strong knowledge of security procedures and protocols. - Proficiency in using TrackTik and other scheduling or security management software. - Excellent organizational and time-management skills. - Strong leadership and communication abilities. - Ability to handle high-stress situations and make sound decisions quickly. - Tech-savvy with the ability to learn and adapt to new technologies.
  • Education and Experience - High school diploma or equivalent required; college degree preferred. - Minimum of 3-5 years of experience in security management. - Experience in staff supervision, scheduling, and client relations.
  • Working Conditions
  • Must be able to work flexible hours, including evenings, weekends, and holidays as needed. - May require occasional travel to various sites and client locations.
  • Benefits - Competitive salary based on experience. - Comprehensive benefits package, including health, dental, and vision insurance. - Paid time off and holidays. - Opportunities for professional development and career advancement.
  • Advanced Professional Security is an Equal Opportunity Employer.
  • We celebrate diversity and are committed to creating an inclusive environment for all employees.
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    Security Guard • Phoenix, AZ, US

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