AML Quality Assurance Team Lead

Your role

Are you an experienced Know Your Customer (KYC) operational professional who enjoys working in a diverse environment? Do you have the proven ability to manage large teams to drive quality execution of AML / KYC processes?

We're looking for an experienced KYC Quality Assurance Lead within the US Wealth Management's Business AML Organization to :

• lead the first-line business KYC Quality Assurance (QA) program "which includes testing of key operational processes, error validation, remediations, and results reporting
• coordinate multiple QA deliverables within defined timelines, shift resources and priorities as needed to support business needs
• ensure any errors identified in QA testing are resolved by given deadlines
• address queries raised by client-facing teams related to errors identified in QA Testing
• evaluate work performed by QA Analysts during testing of client files and resolve any issues with quality of team output
• identify gaps or themes from QA testing and escalate appropriately to relevant stakeholders for training
• actively lead team members providing feedback, coaching and development guidance
• contribute to ad-hoc KYC / AML-related projects as needed
• participate in project work related to ongoing regulatory / exam issue management
• develop and maintain strong relationships with stakeholders within the Business AML organization, and with partner teams such as Operations, Compliance and Legal

Join us

At UBS, we embrace flexible ways of working when the role permits. We offer different working arrangements like part-time, job-sharing and hybrid (office and home) working.

Our purpose-led culture and global infrastructure help us connect, collaborate, and work together in agile ways to meet all our business needs.

From gaining new experiences in different roles to acquiring fresh knowledge and skills, we know that great work is never done alone.

We know that it's our people, with their unique backgrounds, skills, experience levels and interests, who drive our ongoing success.

Together we're more than ourselves. Ready to be part of #teamUBS and make an impact?

Disclaimer / Policy Statements

UBS is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce.

Your team

You'll be working in the Business AML Organization (BAMLO) team. We focus on driving strategy, implementation, and oversight for the AML program within the US Wealth Management business.

We work in collaboration with our business partners, Wealth Management field leadership and Second Line Compliance partners to help our Financial Advisors serve their clients in accordance with regulatory requirements.

Your expertise

• experience managing quality assurance at a financial institution, preferably for a wealth management business
• excellent written and verbal communication skills, and ability to tailor style to intended audience; strong attention to detail
• proven success in managing large teams; including achievement of deliverables as well as coaching and development guidance
• ability to execute in a fast-paced environment while balancing multiple priorities
• expertise in AML / KYC and Customer Due Diligence requirements
• capacity to think critically, identify and assess complex problems, and define solutions with limited guidance

About us

UBS is the world's largest and the only truly global wealth manager. We operate through four business divisions : Global Wealth Management, Personal & Corporate Banking, Asset Management and the Investment Bank.

Our global reach and the breadth of our expertise set us apart from our competitors..

We have a presence in all major financial centers in more than 50 countries.

Your Career Comeback

We are open to applications from career returners. Find out more about our program on ubs.com / careercomeback.

How we hire

We may request you to complete one or more assessments during the application process. Learn more