Advising and Academic Support Coordinator

Department : 85081 Wake Forest University Health Sciences - Academic UME : Student Affairs

Status : Full time

Benefits Eligible : Yes

Hours Per Week : 40

Schedule Details / Additional Information : Variable

Pay Range $28.05 - $42.10

The Advising and Academic Support Coordinator supports the objectives and outcomes of the faculty advising and academic support program in collaboration with the Associate Dean, Program Manager, and Faculty Advisors. Providing guidance and administrative coordination to ensure success across the Winston Salem and Charlotte campuses.

This position plays a key role in supporting the goals and outcomes of the MD Office of Student Affairs under the strategic direction of the Associate Dean for Student Affairs and direct supervision of the Manager, Faculty Advising and Student Support. Responsibilities include preparing, analyzing, and reporting on advising progress and trends, identifying potential issues, and recommending improvements to enhance program effectiveness.

The role represents both the advising program and academic support in various capacities, ensures compliance with accreditation standards, and contributes to key Student Affairs initiatives, events, and functions. Success in this position requires strong attention to detail, effective prioritization, and the ability to review and interpret data to inform decision-making and continuous improvement.

The candidate will be a team player focused on using qualitative and quantitative data for the greater good of the Wake Forest University School of Medicine - Undergraduate Medical Education (UME).

EDUCATION / EXPERIENCE :

• A.S. or B.S. Degree in Business Administration, Healthcare or related field, required.
• An advanced degree or certification in higher education management or administration is preferred.
• Minimum of five (5) years of experience in higher education.
• Excellent interpersonal and relationship skills to motivate and positively influence colleagues and students at all levels within the University.
• Exceptional organizational skills and demonstrated administrative experience in effectively organizing student programming, procedures, and increasing overall student engagement.
• A demonstrated ability to work with others in a collegial atmosphere and a leadership style that drives inclusivity, empowerment, and a clear and transparent direction.
• Familiarity with state and federal regulations pertaining to management of student records and the maintenance of student rights, privacy, and safety (e.g., FERPA, Americans with Disabilities Act, Title IX, Campus Safety & Security Act, etc.

ESSENTIAL FUNCTIONS :

SKILLS & QUALIFICATIONS :

WORK ENVIRONMENT :

Onsite at the Winston Salem campus with occasional travel to the Charlotte campus

Each team member has the responsibility of working in a safe manner.

Work requires frequently moving from one area to another, coordinating, and communication to another, coordinating and communication with people in various disciplines and agencies.

Frequent walking, standing and climbing may be required

Clean, indoor work environment

Ability to work flexible hours, including evenings, weekends

Requires evening and weekend work that may exceed 40 hours per week

Exposure to outside weather conditions as necessary for events

PHYSICAL REQUIREMENTS :

Our Commitment to You :

Advocate Health offers a comprehensive suite of Total Rewards : benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more - so you can live fully at and away from work, including :

Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and / or training

Paid Time Off programs

About Advocate Health

Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation's largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

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