Commercial Lines Customer Service Representative

Bing RecruitmentGrayslake, IL, US

30+ days ago

Job type

Full-time

Job description

Job Description

We are seeking a dynamic and experienced Commercial Insurance Customer Service Representative for an onsite role. The successful candidate will be responsible for supporting the commercial insurance account manager team.

Responsibilities :

Support the Commercial Lines Account Management team across a variety of job functions.
Assist in reviewing policies and working with carriers, as well as billing and invoicing.
Analyze client insurance programs and recommend appropriate coverage enhancements or adjustments
Identify gaps in coverage including account rounding, cross selling and upselling opportunities.
Identify pricing discrepancies
Help prepare proposals
Help process policy endorsements, certificates of insurance, and other administrative tasks accurately and efficiently
Stay updated on industry trends, regulatory changes, and development of new insurance products to identify potential business opportunities

Qualifications & Experience :

Current property and casualty license

1-2+ Years of experience preferred in commercial underwriting or related role

Background in assistant underwriting or assistant account management with a strong knowledge of commercial insurance products and coverages

Excellent communication and interpersonal skills, with the ability to build rapport and trust with colleagues

Detail-oriented with strong analytical and problem-solving abilities

Organizational skills with the ability to prioritize tasks effectively

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Customer Service Representative • Grayslake, IL, US

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