Customer Service Representative (CSR)

Job Description

Job Description

We want to hire YOU! We are hiring several Customer Service Representatives to manage customer queries and complaints. To do well in this role you need a positive attitude and experience working with computers.

Responsibilities :

• Maintaining a positive, empathetic, and professional attitude toward customers
• Responding promptly to customer inquiries
• Knowing our products inside and out so that you can answer questions
• Processing orders, forms, applications, and requests
• Keeping records of customer interactions
• Communicating and coordinating with colleagues as necessary
• Providing feedback on the efficiency of the customer service process
• Managing a team of junior customer service representatives
• Ensure customer satisfaction and provide professional customer support

Requirements :

Want to be considered for this opening immediately? Call our office at 713-680-9898 ! Candidates already registered with us, please send an updated resume to interviews@lpcpersonnel.com and reference the job title. If you are not already registered, please apply by clicking the "Apply Now" button.

#zr