Service Technician

Job Description

Job Description

POSITION SUMMARY / OBJECTIVE :

The incumbent is primarily responsible for troubleshooting MEP systems for all Harper Limbach customers. This person quickly and efficiently diagnoses problems, communicates the scope of effort out to customers, and identifies the most cost-effective and timely solution to resolve the issue.

Base hourly rate of $22 / hr - $41 / hr

KEY TASKS & RESPONSIBILITIES :

• Diagnoses problems within building systems, and either resolves or escalates them as appropriate.
• Utilizes HVAC diagnostic equipment to identify systems issues.
• Reviews blueprints and specifications to determine work details and procedures.
• Leverages knowledge of building plans to inspect structures and locate key serviceable items.
• Keeps records of assignments and produces detailed work reports to ensure all billing is accurate.
• Works directly with customers to develop solutions to all concerns, issued in order of magnitude.
• Upsells on-going maintenance contracts to non-contract customers, when appropriate.
• Employs specialized techniques, equipment, and materials to accelerate the diagnostic process.
• Directs apprentices engaged in any type of repairs, and coaches them in the proper means and methods for quality, safe, and effective execution of required work.
• Services, repairs, adjusts, and tests mechanical devices and equipment.
• Inspects equipment, structures, and materials to identify the cause of errors, safety hazards, or other issues, and solutions or escalates them appropriately.

CONDUCT STANDARDS :

WORK ENVIRONMENT :

PHYSICAL DEMANDS :

(Approximations on a daily basis)

Standing, Walking

4-6 Hours

Sitting

1-2 Hours

Reaching Above Shoulder Height

2-4 Hours

Working with Body Bent at Waist

2-4 Hours

Working with Arms Extended at Shoulder Level

1-2 Hours

Kneeling, Crawling, Squatting

1-2 Hours

Pushing, Pulling

1-2 Hours

Twisting, Turning

2-4 Hours

Driving Company Vehicle

2-4 Hours

Climbing Ladders, Stairs

1-2 Hours

Lifting, Carrying without Assistance (Maximum)

50 Pounds

TRAVEL :

MINIMUM QUALIFICATIONS :

PREFERRED QUALIFICATIONS :

This job description is intended to describe the general nature of work being performed by the individual who assumes this role, not an exhaustive list of responsibilities. Duties, responsibilities, and activities may change at any time, with or without notice, as business needs dictate. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.