Job Description
Job Description
Benefits :
- Competitive salary
- Employee discounts
- Health insurance
- Opportunity for advancement
- 401(k) matching
We are seeking an IT Operations Manager for a toy manufacturing company based in Corona, CA. The person in this role will oversee and manage all IT systems, customized 3rd party software connecting online with offline, digitizing both wholesale and retail channels which will enhance the customer shopping experience through seamless system integration.
You will act as a liaison between users and our external outsourcing engineering team.
Duties :
- Lead large IT projects, including the design and deployment of new IT systems and services
- Monitor the performance of information technology systems to determine cost and productivity levels, and to make recommendations for improving the IT infrastructure
- Design technology strategy and planning workshops based on business objectives and stakeholder analysis including adopting appropriate approaches / methods, facilitation, techniques, and pre-work to ensure end-user adoption
- Manage & Coordinate third parties vendors and develop test strategies for new hardware and software
- Create documentation for all the business system procedures
- Lead the team to communicate and coordinate with other departments to optimize the business procedures, and propose the implementation plan
- Troubleshoot hardware and software issues related to internal IT infrastructure / Network / Security
- Other duties as assigned by your direct Manager
Must have :
- Versed in EDI connection, e-commerce platforms, Logistics WMS and TMS, CRM and other ERP functions.
- Oracle Netsuite Experience
- Strong experience applying Agile, Kaban and Scrum techniques
- Coding experience, knowledge of backend, integrating programs, and software development
- Experience with Shopify, Amazon fulfillment, and Ebay
- Ecommerce Background
- High level Excel Skills
- Minimum 3 years of Technical supervisory experience required
- Minimum 5 years of experience working in the Management of IT operations and system optimization process
- Experience in leading and managing large ERP system integration projects and rolling out the system infrastructures across various technologies
- Ability to interact and develop relationships with all employee levels, vendor partners, IT Teams, and Business Unit Leaders
- High degree of accuracy and great attention to detail
- Bachelor's degree in computer science, information science, or a related field, and relevant work experience
Nice to have :
- relevant management certifications
- retail or logistics background
- Shipber and shiphawk experience
DETAILS :
- Direct Hire Opportunity
- Full-Time / On-Site Position
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