Customer Service Support (Onsite – Part Time)
CTCCumberland, RI, United States3 days ago
Job type
- Part-time
Job descriptionAccurately process patient and prescription info in compliance with HIPAA Data entry in internal systems (training provided) Process and organize mail, correspondence, and receipts Verify / re-verify insurance coverage (Medicare, Medicaid, 3rd party) Maintain accurate documentation for patient accounts and referral sources Support patient services, supplies, and insurance needs Work independently while meeting accuracy / productivity goals Assist in resolving patient or insurance-related issues as needed High School Diploma or GED 1+ year customer service or call center experience (healthcare / insurance preferred) Strong data entry and computer skills (Outlook, Word, Excel) Knowledge of insurance, Medicare / Medicaid, or medical terminology a plus Organized, detail-oriented, able to multitask Effective and empathetic communication Safety-sensitive, able to work independently Part-Time, Monday – Friday, 9 : 00 AM – 2 : 00 PM Onsite only (no remote option) Supportive, professional office setting
Job Title : Customer Service Support (Onsite – Part Time)
Schedule : Monday – Friday, 9 : 00 AM – 2 : 00 PM
Location : Cumberland, RI (Onsite, 5 days / week)
Important Notes :
- 100% onsite — candidates must be local with reliable transportation.
- No travel required.
- Call center environment, but this is a support role only (no phone calls).
- Include at the top of your resume :
- Confirmation you understand this is onsite in Cumberland, RI
- Your current location
- Confirmation of reliable transportation
Position Summary :
Support administrative tasks in a healthcare / call center setting, focusing on patient and prescription records (HIPAA compliant). No call-taking required; role emphasizes data entry, support, and coordination.
Responsibilities :
Qualifications :
Work Environment :
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Customer Service Support • Cumberland, RI, United States
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