Social Service Coordinator- West Poplar

Job Description

Job Description

Social Services Coordinator – Family & Senior

Department : Impact and Service Delivery

Reports to : Regional Lead SSC / Regional Associate Director

Hours : 35 hours a week, 9am-5pm M-F

Pay : $21-$23 an hour

Job Summary :

The Social Services Coordinator facilitates programs and services aimed at enhancing the quality of life for affordable housing residents, including families, children, seniors, and individuals with disabilities. This role fosters a safe, inclusive, and engaged community by coordinating activities that promote well-being, economic stability, and social development.

The coordinator will implement Better Tomorrows’ five core focus areas : Health, Wellness and Nutrition; Academic Support; Financial Literacy; Job Readiness; and Social and Community Engagement.

Supervisory Responsibilities

None

Duties and Responsibilities

The Social Services Coordinator will develop, coordinate, and facilitate the following programs for residents of all ages, leveraging community partnerships and resources :

Educational and Economic Stability Programs :

After-school and summer programs for children

GED preparation and educational support programs

Job readiness training, including resume building and computer skills

Financial literacy programs for all ages

Health and Wellness Services :

Health and wellness seminars promoting physical and mental well-being

Case management services to help seniors age in place

Occupational wellness programs for economic self-sufficiency

Community and Social Engagement :

Social events to strengthen community bonds

Neighborhood Watch and other safety initiatives

"I’m OK" programs for seniors and individuals with disabilities

Resident Support and Case Management :

Assist with referrals and follow-ups for residents needing specific services

Conduct wellness checks and create individualized service goals for residents

Food Security Initiatives :

Lead food distribution programs, including food banks and hot meal services

Administrative and Organizational Responsibilities :

Track case management progress and program attendance using data systems

Publish and distribute monthly newsletters and event calendars

Engage volunteers and community partners to support programs

Assist property management with resident compliance (e.g., healthy homes referrals)

Manage site budgets following organizational procedures

Secure supplemental program funding through grants, donations, and partnerships

Other Duties :

Attend mandatory training / conferences, including overnight travel when required

Work flexible hours, including evenings and weekends, as needed

Perform additional responsibilities as assigned by management

Required Skills and Abilities

• Proficiency in Google Suite, Microsoft Office, and relevant data management systems

Strong verbal and written communication skills

Advanced project planning and organizational skills

Ability to build relationships with residents, community partners, and stakeholders

Education and Experience

Minimum of three (3) to five (5) years of experience in social services or related field

Bachelor’s degree in Social Work, Education, or related field preferred

Physical Requirements

Prolonged periods of sitting at a desk and working on a computer

Ability to lift up to 25 pounds occasionally