Regional Private Dining and Events Sales Manager

Job Description

Job Description

We are now looking for a Regional Private Dining & Events Sales Manager at Gordon Ramsay Restaurants.

Based in the Boston Area, The Regional Private Dining & Events Sales Manager will play a key role in delivering the Gordon Ramsay Restaurants standard of exceptional hospitality and unforgettable guest experiences.

This position oversees private dining sales and event operations across assigned locations, driving revenue through proactive client / guest engagement, strategic upselling, and exceptional service delivery.

The role focuses on understanding client / guest needs, exceeding expectations, and fostering lasting relationships that lead to repeat business.

Key Responsibilities

• Provide elevated levels of fast, friendly, professional, and responsive service to the client and team.
• Maintains extensive knowledge of all food and beverage products according to the Gordon Ramsay standard.
• Embodies the company’s values of Quality, Integrity, Hard Work, and Family Values ensuring a work environment based upon hospitality and service excellence.
• Builds genuine and authentic connections with every guest.
• Manages proactive and reactive sales – manages overall sales process and guest communication from initial inquiry to finalized Banquet Event Order (BEO) & Contract.
• Works closely with Operations team to provide exceptional culinary experiences and manage proper procedures with guest concerns.
• Drive business development initiatives by nurturing partnerships, generating leads, and promoting Gordon Ramsay Restaurant locations and Private Dining Spaces.
• Maintain ongoing client & guest relationships, ensuring consistent communication before, during, and after events to enhance satisfaction and encourage future bookings.
• Achieve and exceed sales and revenue targets, demonstrating a results-driven approach while maintaining the highest levels of guest satisfaction and service excellence.
• Leads BEO communication, sends confirmations and updates, and ensures that BEOs are communicated clearly to Operations and Culinary.

Experience & Qualifications

What’s in it for you

If you’d like to develop your career in a best-in-class global restaurant business - apply today

We do receive a high volume of applications and are only able to contact those who have been successful in moving to the next stage of the recruitment process.

At Gordon Ramsay Restaurants, we are driven to be an inclusive employer, we are devoted to creating an environment where our amazing teams can thrive, and our aim is to put people at the heart of everything we do. We want our teams to be their authentic self and we truly celebrate diversity in every sense.

We are successful at what we do by cultivating talented teams with diverse skills & backgrounds. Everyone is welcome in our Gordon Ramsay Restaurants family. As we continue to grow and build the business, we are committed to putting diversity, equality, and inclusion at the forefront.