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Campaign Operations Manager, Email Infrastructure

Campaign Operations Manager, Email Infrastructure

VantaLouisville, KY, US
23 hours ago
Job type
  • Full-time
Job description

Campaign Operations Manager

At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it.

As a Campaign Operations Manager, you will be the bridge between our marketing strategy and flawless email execution. You will own the email infrastructure that turns marketing strategy into scalable campaigns, ensuring deliverability, data integrity and automation.

The Marketing Operations team at Vanta ensures that systems, processes and data are in place for marketing to run efficiently. The Campaign Operations Manager will ensure that email campaigns are executed reliably, at scale, and with full compliance. The Campaign Operations Manager's work directly supports our team's goals of building efficient systems, enabling flawless execution, and driving measurable pipeline impact. This person will help optimize campaign speed and accuracy, maintain data and attribution integrity, and build the infrastructure that powers our global email program.

What You'll Do As A Campaign Operations Manager At Vanta :

  • Own and manage email sending infrastructure across our MAP, including authentication, dedicated IPs, and send configurations. You will monitor deliverability health and sender reputation. You will partner with internal teams to troubleshoot and flag domain issues and performance degradation.
  • Set up scalable playbooks and workflows that can be reused across programs and teams.
  • Build and manage automated email workflows for lifecycle, lead nurture, and re-engagement programs. Ensure that these workflows align with lead scoring models, lifecycle stages and sales processes.
  • Partner with the analytics team to ensure all email programs are correctly tagged. Use performance insights to drive ongoing betterments.
  • Own the design and maintenance of email subscription management. Lead email compliance across all regions.

How To Be Successful In This Role :

  • You have a strong understanding of email deliverability best practices, including inbox placement, sender reputation, bounce management, and spam compliance.
  • You have experience managing domain authentication protocols and dedicated sending domains / subdomains.
  • You have demonstrated experience working with Hubspot / Marketo to build global campaign templates, personalized email, and dynamic content.
  • You are able to build, manage, and troubleshoot email workflows, understand how leads flow between MAP and CRM, and can resolve sync issues or logic errors.
  • You are experienced in implementing opt-in workflows, handling regional compliance, and managing preference centers.
  • What You Can Expect As A Vantan :

  • Industry-competitive compensation
  • 100% covered medical, dental, and vision benefits with dependents coverage
  • 16 weeks fully-paid parental Leave for all new parents
  • Health & wellness and remote workplace stipends
  • Family planning benefits through Carrot Fertility
  • 401(k) matching
  • Flexible work hours and location
  • Open PTO policy
  • 11 paid holidays in the US
  • Offices in SF, NYC, London, Dublin, and Sydney
  • To provide greater transparency to candidates, we share base pay ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar-stage growth companies. Final offer amounts are determined by multiple factors and may vary based on candidate location, skills, depth of work experience, and relevant licenses / credentials.

    At Vanta, we are committed to hiring diverse talent of different backgrounds and as such, it is important to us to provide an inclusive work environment for all. We do not discriminate on the basis of race, gender identity, age, religion, sexual orientation, veteran or disability status, or any other protected class. As an equal opportunity employer, we encourage and welcome people of all backgrounds to apply.

    We started in 2018, in the wake of several high-profile data breaches. Online security was only becoming more important, but we knew firsthand how hard it could be for fast-growing companies to invest the time and manpower it takes to build a solid security foundation. Vanta was inspired by a vision to restore trust in internet businesses by enabling companies to improve and prove their security. From our early days automating security monitoring for compliance standards like SOC 2, HIPAA and ISO 27001 to creating the world's leading Trust Management Platform, our vision remains unchanged.

    Now more than ever, making security continuousnot just a point-in-time checkis essential. Thousands of companies rely on Vanta to build, maintain and demonstrate their trustall in a way that's real-time and transparent.

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