Managing Director, MetroWest Community Support Services

Job Description

Job Description

Summary : Responsible for management and coordination of all operations of the Individual System of Care in MetroWest including emergency shelter, housing, outreach and young adult programming. Provide leadership and supervision to coordinate, monitor and enhance the SMOC single adult continuum in the region, ensuring contract compliance, achievement of program and agency goals, quality service delivery, optimum staffing, and integration and partnership with our SMOC programs and external providers in support of the individuals we serve. Responsibilities also include oversite of the Framingham Community Center and acting as a primary liaison with key community stakeholders including the police, elected officials, and partner agencies.

Why Work for SMOC?

• Paid Time Off : All full-time employees can accrue up to 3 weeks of vacation, and 2 weeks of sick time and are eligible for 12 paid holidays during their first year of employment.
• Employer-paid Life Insurance & AD&D and Long-Term Disability for full-time employees.
• Comprehensive Benefits Package including Medical Plans through Mass General Brigham with an HRA Employer cost-sharing program, Dental Plans with Orthodontic Coverage, and EyeMed Vision Insurance available to full-time employees.
• 403(B) Retirement Plan with a company match starting on day one for all full-time and part-time employees.
• Additional voluntary benefits including; Term and Whole Life Insurance, Accident Insurance, Critical Illness, Hospital indemnity, and Short-Term Disability.
• Flexible Spending Accounts, Dependent Care Accounts, Employee Assistance Program, Tuition Reimbursement and more.

Primary Responsibilities :

Knowledge and Skill Requirements :

Organizational Relationship :

Physical Requirement : Must be able to sit for a prolonged period. Must be able to operate a computer and complete extensive paperwork.

Working Conditions : On-call responsibilities for consultation with program managers. Some travel required. As part of the responsibilities of this position, the Managing Director - MetroWest Community Support Services will have direct or incidental contact with clients served by SMOC in various programs funded or administered through the Executive Office of Health and Human Services.

Remote Work Option : Remote work is permissible in some positions at SMOC depending on the key functions and responsibilities. The Managing Director, Community Support Services position is eligible to work from home 0-20% of the week in scheduling coordination with the department manager.

Monday-Friday ; 9am-5pm

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