Job description
About
With Clarity (withclarity.com) designs and crafts authentic, accessible fine jewelry for life's most memorable moments and those in between, elevating the everyday. With Clarity is at the forefront of eCommerce and retail with our fresh, technology-enabled approach combining the best of online and offline shopping for lab created diamonds and jewelry.
Summary :
We are seeking a Client Advisor for our NYC Soho retail showroom. Join a fast paced, exciting national brand disrupting the diamond and jewelry industry. The role offers significant growth potential, competitive salary, team bonus incentives and the excitement of liaising with sophisticated clientele purchasing diamond jewelry – on the iconic Spring Street in Soho.
With Clarity is a leader in quality and service. We are a highly motivated team disrupting the legacy brands. We are searching for candidates with proven experience, sophistication, and the drive and attitude needed to grow the brand.
Responsibilities
As a Jewelry – Client Advisor, you will :
Create a memorable and hospitable client experience to build a personal connection with the brand that positively impacts sales and growth
Educate and assist customers in selecting fine quality diamonds and jewelry for their occasions and gifting
Assist with boxing / wrapping items, replenishing POS and gifting supplies, keeping the lounge neat and organized and performing all POS functions after a client's purchase decision is finalized
Prepare for client visits by liaising with our Customer Service and Operations teams
Proactively follow up with customers to secure sales and repeat purchases
Supporting on-hand media requests for our brand and PR teams : this could be for celebrities, influencers or models on site for photoshoots
Maintain organization so that the showroom is always client-ready; cleaning and organizing of all display jewelry
Handling pickups and drops offs for clients
Supports the online sales process and remote sales teams
Skills
The ideal candidate :
Understands the jewelry sales process and delivers on high quality client experiences
Educates clients without sales pressure, building a personal connection with the client and With Clarity brand
Can handle high end clientele and jewelry
Has excellent written and verbal communication skills
Is honest, personable, and someone of high integrity
Is highly proficient with Gmail and Google Apps
Desired Qualifications
Minimum of 3 years of Jewelry / Diamond sales experience in a luxury retail setting
Graduate Diamonds or Graduate Gemologist preferred
Able to work in-person full time at store location
Willing to week Saturday and / or Sunday; 5 day workweek
Benefits
Competitive full time base salary
Team bonus incentive
Healthcare benefits
401k
3 weeks PTO ( 2 weeks' vacation + 1 week sick )
Job Type : Full-time
Pay : $65,000.00 - $70,000.00 per year
Benefits : 401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
Sales Associate Jewelry • New York, NY, US