General Manager
PlazahotelelpasoSan Diego, CA, United States12 hours ago
Job type
- Full-time
Job descriptionEnsure the highest level of guest satisfaction by overseeing the implementation of service standards, personalized experiences, and swift resolution of any issues. Continuously seek opportunities to enhance guest interactions and exceed expectations. Develop and execute strategies to maximize revenue, optimize expenses, and achieve budgetary goals. Monitor financial performance through regular analysis and implement corrective actions as needed. Maintain a seamless and efficient operation by overseeing all aspects of the hotel, including front office, housekeeping, and maintenance. Implement best practices to uphold quality and safety standards. Foster a culture of continuous learning and professional development, empowering team members to excel in their roles and advance within the organization. Associate or Bachelor’s Degree in Business, Hospitality or a related field. Previous hotel management experience required. Medical, Dental and Vision Health Insurance Paid Time Off 401k Company Match Free Basic Life Insurance Travel Discounts Commuter Transit and Commuter Parking Benefits Quarterly Bonuses and Incentives Employee Assistance and Wellness Program Educational / Professional Development Technology Reimbursements Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, using fingers and hands, kneeling, or crouching. Occasional travel required.
Opportunity : General Manager
Step into a high-visibility leadership role at Courtyard San Diego Downtown, where you’ll guide a busy urban hotel through strong commercial performance and a culture of genuinely warm service. You’ll oversee daily operations, shape team standards, and partner closely with sales and revenue leaders to position the property competitively in the heart of the city. This role is ideal for a leader who thrives on accountability, team development, and delivering consistent results in a fast-moving market.
Your Growth Path
Area General Manager - Regional Director of Operations – Vice President of Operations
Your Focuses
Leadership
- Lead, inspire, and mentor a diverse team, cultivating a culture of collaboration, innovation, and accountability.
- Set clear expectations and provide the guidance necessary to achieve exceptional performance.
Guest Experience
Financial Performance
Operational Excellence
Employee Development
Your Background and Skills
HHM Benefits and Perks
Work Environment and Context
What We Believe
People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It
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General Manager • San Diego, CA, United States
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