Claims Team Lead

Rose International
Ontario, CA, USA
Temporary
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Description :

  • Maintain contact with team via Microsoft Teams and phone calls for teambuilding and to provide assistance
  • Approve overlimit payments process according to procedure
  • Review and approve new claim determinations and provide initial directions as to whether to delay, deny, accept
  • Review and approve litigation referrals and investigation referrals
  • Review mail of your team, provide direction as needed
  • Monitor for hearing dates and need for settlement authority requests or staffing of legal issues as they arise with examiner, DA, Director (if needed), County Representative (if needed)
  • Ensure team meets their monthly #’s for core duties (reports are sent to assist with this)
  • Review and ensure Medata suspended payments (bill review payments pending approval by examiner) are reviewed / processed by examiners
  • Review and approve benefit notices prepared by examiners to ensure accuracy prior to mailing
  • Review and approve benefits payments that exceed examiner’s level and ensure appropriate documentation and paperwork is attached to the claim to support payment
  • Ensure claim coding is accurate and required fields are updated
  • Respond to email inquiries and phone calls to assist our customers
  • Review claims for supervisor direction every 90 days or sooner depending on need
  • Maintain diary on all claims with emphasis on lost time claims / and delays

Requirements :

  • County of Los Angeles experience preferred
  • Hybrid 2 days in office (flexible)
  • 10 years of experience in workers compensation. Self-insurance certificate mandatory.
  • 4 days ago
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