Technical Writer Job at Frequentis in Columbia

Job Introduction

Frequentis USA Inc. is dedicated to creating a safer world. With over 75 years of experience, Frequentis understands controllers in safety critical situations encounter new challenges daily. Our mission is to develop and market highly reliable, optimized, custom-tailored, and user centric communication and information systems for mission critical solutions. As an industry leader in voice communication data information systems, we create a safer world through integration, digitalization, and automation while maintaining world class safety standards. We proudly serve many U.S. government agencies including the FAA, DoD, and NASA. Safety as our number one priority pushes us to constantly learn about the ever-changing needs in safety critical environments to deliver innovative solutions.

Key Tasks Develop, revise, and maintain technical documentation including user guides, system manuals, and training materials.

Translate complex engineering concepts into accessible content for diverse audiences.

Develop procedural content for executing complex system functions.

Conduct document reviews and acceptance tests for internally and externally produced materials.

Coordinate with project leads and system engineers to ensure documentation accuracy and completeness.

Apply configuration management and quality assurance standards to all deliverables.

Support documentation planning for new programs and updates to existing systems.

Key Qualifications Bachelor’s or Master’s degree in Technical Communication, Engineering, Information Technology, or related field.

Minimum 5 years of experience in technical writing, preferably in aerospace, defense, or telecommunications.

Familiarity with documentation tools (e.g., Adobe FrameMaker, MS Word, MS Visio, XML-based systems).

Experience working with engineering teams to extract and structure technical content.

Knowledge of basic networking fundamentals.

Knowledge of configuration management and document control concepts and processes.

Our Values Frequentis USA is an equal opportunity / affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

Around 2,100 employees are committed to creating a safer world with their innovative strength and technology orientation. Our culture is based on a working environment characterized by fairness and trust, mutual respect and appreciation. As an international company, we value this diversity and recruit regardless of age, gender, origin, ethnicity, sexual orientation or religion. We value fair and good working conditions, an optimum work-life-balance and offer all our employees equal development opportunities. In doing so, we focus on long-term working relationships in order to keep the valuable know-how of our employees stable.

Benefits Benefits : We are committed to supporting our mission through the following employee benefits :

Medical, Dental, and Vision Insurance

Health Savings Accounts

Competitive 401(k) Plan with company match and immediate vesting

Employee Life Insurance & AD&D

Company-paid Short-Term and Long-Term Disability Insurance

Employee Assistance Program

Generous holidays, including a full week off from December 25 to January 1

PTO that scales with tenure and sick leave

Company-sponsored team-building activities to boost morale and productivity.

Bonus Plan

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