Client Account Manager

Vantage Management Group is a marketing firm in Santa Clara built on the principle that growth is a collaborative journey. We are hiring a Client Account Manager to be the lead navigator for our Verizon 5G clients, charting a course through service ecosystems to discover new territories of efficiency, performance, and mutual success.

As a Client Account Manager, you will act as the strategic compass for your business portfolio, orienting clients toward the best Verizon 5G solutions available. The Client Account Manager's expert guidance ensures their connectivity needs are not just met but anticipated, making them indispensable to campaign success, client retention, and market expansion.

Core Functions of the Client Account Manager

Manage Verizon 5G business accounts with consistent service delivery, proactive check-ins, and retention strategies that build long-term loyalty.

Recommend Verizon 5G wireless and internet plans tailored to client goals, budget priorities, and performance needs across industries.

Build new sales pipelines through referral networks, digital outreach, and territory-driven campaigns that expand Verizon’s 5G footprint.

Coordinate 5G activations and upgrades by handling documentation, eligibility checks, and internal workflows for seamless implementation.

Track account activity in CRM systems, monitoring service milestones, usage patterns, and customer engagement to guide strategic follow-ups.

Collaborate with internal teams to resolve service issues, refine messaging, and uphold Verizon’s standards for reliability, innovation, and client success.