Specialized Lending Loan Closing Officer (LCO)

Specialized Lending Account Manager I

At First Horizon Bank Operations, we are on a mission to deliver a seamless customer experience. We collaborate with each other and with our internal business partners to delight our customers. We believe in creating an environment where everyone's ideas are valued so that the team operates at its best. Our team members serve with humility and a deep commitment to their responsibility to be the best at serving their customers one opportunity at a time.

The Specialized Lending Account Manager I (Loan Closing Officer LCO) partners with the Relationship Officers, Portfolio Managers and the Syndication Team to facilitate the closing of new deals and subsequent amendments for syndications and participations where First Horizon Bank is either the Lead Bank / Agent or a Participant / Investor. The LCO ensures all documents support the approved credit request for a timely and well-coordinated closing. These facilities are extended to the Bank's largest and highest value clients and require individuals with strong business acumen, poise under pressure, impeccable customer service skills and excellent analytical and problem-solving abilities.

Essential duties and responsibilities include collecting required due diligence for closing, verifying and funding the initial closing advances with associated balanced GL entries, collecting fees, advising the Bank Group of any closing activities, booking of new facilities and performing maintenance. The LCO is also responsible for arranging the imaging of loan documentation post-closing and assisting with clearing resulting loan exceptions.

Knowledge includes extensive understanding of syndication and participation concepts, complex syndicated and agented loan structures and documentation, general ledger and reconciliation functions, and real estate due diligence and flood compliance.

Abilities include comprehending loan approvals and verifying lending limits, comprehending credit agreements and all related syndicated loan documentation, translating the terms of the facility into the servicing system's structure in a way that accurately reflects the terms of loan documents, performing loan accounting functions, ensuring wire related procedures are followed and wire funds accordingly, defusing tense situations or difficult customer interactions or escalating as needed, handling multiple tasks and prioritizing, working with little supervision but knowing when to ask for help, maintaining a healthy relationship with internal and external business partners, and taking a systematic approach to daily work and planning.

Skills include impeccable customer service and customer centric focus, strong analytical and problem-solving skills, excellent verbal and written communication skills across all levels of the organization, proficient computer skills, especially Microsoft Office applications, such as Excel, attention to detail and ability to identify potential issues and escalate as needed, and comfort with ambiguity.

Education and / or work experience requirements include a bachelor's degree in finance or related discipline required and 3 - 5 years of previous experience in loan system administration and / or loan closing and due diligence. Knowledge of ACBS loan system is a plus.

Hours : Monday - Friday, 8 : 00 AM - 5 : 00 PM.

First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. The Company and its subsidiaries offer a range of services including commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services.

Benefit highlights include medical with wellness incentives, dental, and vision, HSA with company match, maternity and parental leave, tuition reimbursement, mentor program, 401(k) with 6% match, and more.