Job Title : Pet Care Technician
Summary : Lovingly care for the needs of each canine guest.
Job Title : Pet Care Technician
Reports to : Pet Care Supervisors and Managers
Department : Pet Care Operations
Summary : Lovingly care for the needs of each canine guest.
The following is a list of major duties and responsibilities for this position along with certain supportive duties to ensure our guests are Safe, Happy, & Healthy. This list is not all-inclusive. Other duties and responsibilities may be added as needed.
PLEASE NOTE : You will receive an assessment that must be completed as part of the application process. Only applications with a completed Predictive Index assessment will be considered.
RESPONSIBILITIES AND DUTIES :
Dog Handling
- Walk dogs on leash to and from outside exercise areas.
- Engage pets in play activities including exercise walks, fetch, etc.
- Independently supervise group play sessions with at least 18 pre-screened dogs of any size as needed
- Immediately report health, behavior or safety concerns to the supervisor.
Food and Water
Distribute treats and / or food as instructed by Supervisors and Managers.Provide clean, full water bowls to all pets at all times.Cleaning and Organization
Discard pet stools and record each pet’s elimination habits.Clean and sanitize all pet enclosures, exercise yards, and common areas.Clean, sanitize and rinse all food and water bowls.Mix and use disinfectants and other chemicals safely as instructed by supervisor.Operate washer and dryer to clean pet belongings, towels, etc.Assist with unloading and storing pet food and supplies.Empty and sanitize trash cans and receptacles.Help maintain the cleanliness of the property by picking up and disposing of trash or debris.Keep aisles, drains, carts, shelves, sinks, flows, furniture, counters, and glass clean, sanitary and free of clutter / debris.Dog Bathing
Provide quality baths and ensure workspace is clean after service is complete as needed.Other
Follow all company procedures.Ensure daily tasks are completed on schedule and accuratelyAssist with other facility maintenance tasks and repairs as requested.POSITION QUALIFICATIONS
Competency Statements
Respect : Treat all team members, customers and guests with respectReliability : Dependable and trustworthyResponsible : Accountable for own conductPassionate : Passionate about animals and our mission of exceptional pet careCustomer Oriented : Fulfill and prioritize customers’ needs while following company proceduresFriendly : Ability to exhibit a cheerful demeanor toward othersJudgment : Make sound decisions using available informationLoyal : The trait of feeling a duty to the employerDetail Oriented : Focus attention on the minute details of a task or projectAccuracy : Perform work accurately and thoroughlyCommunication – Oral : Communicate effectively using the spoken wordCommunication – Written : Communicate in writing clearly and conciselyEducation / Experience :
Six months to one year of experience caring for pets (either work experience or personal pet experience).Previous experience in a professional pet environment preferred (e.g., shelter, rescue organization, kennel, vet office)Computer Skills
Basic, able to use operations and HR software proficientlyPhysical Requirements
Position is both indoors and outside. Majority of time is spent standing, walking and bending. Must be able to :
Stand for long periods of timeLift 50-75 lbsAbility to physically manage and handle large dogsBend and lift several times per dayWalk regularly throughout the dayWork around pet hair and danderWork all holidays and weekends year-roundReasonable Accommodations Statement
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
Completeness
The Company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by Supervisors as deemed appropriate. This document does not represent a contract of employment, and the Company reserves the right to change this job description and / or assign tasks for the employee to perform, as the Company may deem appropriate.