The ServiceNow Architect designs and implements enterprise-wide technology solutions, ensuring seamless integration of IT services. This role requires deep technical expertise, strong problem-solving skills, and the ability to lead and collaborate across teams.
What You'll Do :
- Design and implement scalable, secure technology solutions aligned with business needs.
- Customize and configure enterprise applications and modules.
- Integrate systems to ensure seamless data flow and functionality.
- Lead and mentor engineers, providing technical guidance and support.
- Manage system administration tasks, including user access, security, and data.
- Develop and maintain technical documentation and user guides.
- Troubleshoot and resolve complex technical issues.
- Collaborate with stakeholders to gather requirements and deliver effective solutions.
What You'll Need :
Bachelor's or master's degree in computer science, Information Systems, or related field preferred8-10 years of IT experience in system planning, architecture, engineering, and optimizationProficient in system architecture and high-level administrationStrong programming / scripting skills (e.g., JavaScript, HTML, CSS)Experienced with APIs, web services, and system integrationExcellent written and verbal communication skillsProven ability to translate technical concepts for diverse audiences