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Retail Store Manager

Retail Store Manager

Peter MillarRaleigh, NC, US
30+ days ago
Job type
  • Full-time
Job description

Retail Manager

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Manages employees and provides oversight of a retail store and sets the standard for providing exceptional customer service while training and motivating staff. Creates a superior shopping experience for customers.

Essential Functions

  • Oversees the functions of the store
  • Strategizes sales and marketing plans to build revenue opportunities
  • Identifies current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements
  • Manages store success and operations by scheduling and assigning employees; following up on work results
  • Manages store staff job results by recruiting, training, managing, coaching, counseling and disciplining employees; and planning, monitoring, and appraising employee work performance
  • Establishes and manages sales targets for the team; creates system for achieving goals
  • Allocates budgets and plans the finances of the store
  • Evaluates sales reports and customer feedback
  • Studies market reports and competitor strategies
  • Plans new implementations and ideas to increase footfall of the store
  • Controls the store inventory and ensures the maintenance of the standards of goods
  • Secures merchandise by implementing security systems and measures
  • Maintains operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures.

Competencies

  • Self-motivated, self-starter with ability to generate desired outcomes with little supervision
  • Keen understanding of the importance of customer service these are keystones of the Peter Millar experience and the retail environment we serve
  • Excellent PR skills
  • Positive attitude, great enthusiasm and superior work flexibility
  • Ability to thoroughly analyze and take action on specific sales reporting
  • Effective verbal and written communication skills
  • Ability to stand / stoop / bend / walk 8-10 hours during shift
  • Ability to lift up to 20 pounds periodically
  • Desired Education and Experience

  • Bachelor's degree or equivalent in related field from an accredited institution
  • Proficient with Microsoft Office including Word, Excel, PowerPoint, etc.
  • At least 5 years' experience in retail management, buying or merchandising
  • Proven track record of selling and building relationships with clients
  • If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

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    Retail Store Manager • Raleigh, NC, US

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