Retail Manager
It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Manages employees and provides oversight of a retail store and sets the standard for providing exceptional customer service while training and motivating staff. Creates a superior shopping experience for customers.
Essential Functions
- Oversees the functions of the store
- Strategizes sales and marketing plans to build revenue opportunities
- Identifies current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements
- Manages store success and operations by scheduling and assigning employees; following up on work results
- Manages store staff job results by recruiting, training, managing, coaching, counseling and disciplining employees; and planning, monitoring, and appraising employee work performance
- Establishes and manages sales targets for the team; creates system for achieving goals
- Allocates budgets and plans the finances of the store
- Evaluates sales reports and customer feedback
- Studies market reports and competitor strategies
- Plans new implementations and ideas to increase footfall of the store
- Controls the store inventory and ensures the maintenance of the standards of goods
- Secures merchandise by implementing security systems and measures
- Maintains operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures.
Competencies
Self-motivated, self-starter with ability to generate desired outcomes with little supervisionKeen understanding of the importance of customer service these are keystones of the Peter Millar experience and the retail environment we serveExcellent PR skillsPositive attitude, great enthusiasm and superior work flexibilityAbility to thoroughly analyze and take action on specific sales reportingEffective verbal and written communication skillsAbility to stand / stoop / bend / walk 8-10 hours during shiftAbility to lift up to 20 pounds periodicallyDesired Education and Experience
Bachelor's degree or equivalent in related field from an accredited institutionProficient with Microsoft Office including Word, Excel, PowerPoint, etc.At least 5 years' experience in retail management, buying or merchandisingProven track record of selling and building relationships with clientsIf you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!