Zone Team Leader

Zone Team Leader

Join our team and live the Ollie-tude! Ollie's Core Values include being a team player, caring, value obsessed, committed, growing, and real. Ollie's Associate Benefits include medical, dental, vision, and RX coverage after 90 days of employment, 401K with a generous company match, strong career growth, a 20% discount on all Ollie's purchases, and a vast array of voluntary benefits.

The Zone Team Leader (ZTL) is required to provide guidance and direction for the successful operation of a particular zone of the overall retail sales floor of a store location. The ZTL oversees a team that is passionate about merchandising and selling merchandise, as well as ensuring an exceptional associate and customer experience. Responsibilities include all aspects of merchandising, and customer service oversight.

Primary responsibilities include successfully executing established procedures for their assigned store zone, ensuring store standards and operational expectations are met, overseeing the door to floor process, and supervisory responsibility for associates operating within the assigned zone. The ZTL ensures that all associates are provided daily tasks, customer service standards meet company expectations, and proper scheduling and staffing are maintained. They also communicate company directives and programs to store associates and perform all functions to open and close the store when needed.

Qualifications include a high school diploma or equivalent, minimum of two years' retail experience in a supervisory role, ability to work on site / in person evenings, weekends, and holidays on a regular basis, ability to read, write and speak English, ability to exercise sound judgment, ability to preserve confidentiality of information, accuracy and attention to detail, ability to organize and prioritize tasks, knowledge of industry terms and processes, ability to effectively communicate information and delegate tasks, and outstanding interpersonal and listening skills.

Physical requirements include the ability to lift and carry up to 50 pounds, push and pull up to 35 pounds, stand for extended periods, bend and twist frequently, grip, reach, and pinch with arms and hands frequently, squat, kneel, balance, and climb occasionally, and work in a constant state of alertness and safe manner. Must have the ability to operate a motor vehicle and have a valid state issued license.

Ollie's is an equal opportunity employer. In compliance with Federal and State Equal Opportunity Laws, qualified applicants are considered for all positions applied for without regard to race, color, religion, sex, sexual orientation and identity, national origin, age, veteran's status, disability, or any other legally protected status.