GTA Senior Technical Business Analyst

Acts as a liaison between the IT organization and the business partner. Analyzes business issues, defines requirements, and explains complex data flows to a wide range of audiences.

The state of Georgia is dedicated to modernizing our court operations by building a Case Management System that will increase consistency and efficiency and streamline the administration of justice for all citizens. The purpose of the project is to build a Case Management System that will be a modern statewide, secure, digital, cloud based, case management system that interfaces across multiple courts, with a variety of existing databases, and reporting systems.

The Judicial Council of Georgia / Administrative Office of the Courts (JC / AOC) the administrative agency of the Georgia Supreme Court, will be partnering with Suppliers to implement this court case management system for Georgia s courts.

Acts as a liaison between the IT organization and the business partner. Analyze business issues, define requirements, create screen designs, and recommend automated system controls and protocols to solve organizational information issues. Determine operational objectives, gather information, and evaluate output requirements and formats. Work closely with end users to analyze, define, model, and document systems requirements. Identify project milestones, phases, and elements, and keep the team within timeline and budget. Construct workflow charts and diagrams, study system capabilities, and write specifications. Develop organizational change management framework and conduct user acceptance testing. Creates and maintains end-user documentation (e.g., user guides, process flow charts, training materials) and delivers training.

RESPONSIBILITIES :

Works on multiple projects / applications as a project team member. Considered a subject matter expert for several projects / applications. Works on projects of moderate to high complexity within one or more development environments. The Senior BA works with both software developers and business customers to ensure that the business needs are being met by the systems being built, changed, enhanced or purchased.

Responsible for identifying and communicating business needs for multiple / complex software solutions by translating these needs into functional and non-functional requirements used by software developers, usually in the form of a formal requirements document.

Responsible for the elicitation, analysis and documentation of multiple customers' business requirements for assigned projects / applications.

Responsibilities include, but may not be limited to, the following :

o Participates in and facilitates customer meetings as well as project team meetings.

o Participates in project team meetings during all phases of the Software Development Lifecycle (SDLC).

o Serves as a liaison between the business partners and the development team to provide technical solutions to meet user needs.

o Utilizes requirements elicitation techniques, such as facilitated sessions, workshops, interviews and shadowing to elicit requirements from customers, users and stakeholders.

o Develops, writes and communicates business and functional requirements and produces requirements documentation, which includes use case narratives, use case diagrams, functional and non-functional requirements. Ensures that resulting business requirements are thorough and accurate.

o Articulates data flow concepts, explains the purpose and impact of data movement, and answers questions from both technical experts and business users, ensuring a shared understanding of the data landscape.

o Creates and maintains Screen Designs, User Story Maps and Process Flow diagrams in Lucidchart

o Creates and maintains User Stories in JIRA

Ability to work in the office 5 days each week. (This is not a telework position).

Performs all other duties as assigned.

CORE COMPETENCIES

Oral and written communication skills

Interpersonal, consultative and facilitation skills

Critical Analysis Skills

Problem Solving Skills

Technical Awareness

Management and Leadership Skills

Knowledge of the business area that they support, including a solid understanding of the customer s existing business processes and how new technology might support, change or enhance those processes.

AGENCY SPECIFIC QUALIFICATIONS :

Minimum Education / Experience :

Bachelor's degree in computer science or information systems or proven equivalent work experience, AND a minimum of three (3) years of demonstrated, hands-on experience working on diverse data integration projects, AND two (2) or more years experience in : advanced level use, evaluation and implementation of appropriate tools for requirements elicitation and documentation, integration, and user acceptance testing, AND advanced knowledge of requirements elicitation techniques, business modeling and use case design concepts, information systems and software development life cycles,

AND

Experience defining API service calls which includes the ability to define the format and content of both incoming requests and outgoing responses for API endpoints

Experience collaborating closely with API developers to ensure the defined APIs meet functional and non-functional requirements

Experience creating clear, concise, and comprehensive data flow diagrams

Ability to explain complex data flows to a wide range of audiences using diagramming tools to visually represent data movement, transformations, and storage across various systems

Preferred Qualifications :

(Preference will be given to candidates who demonstrate some or all of the following skills / experience) :

Experience working in state or local government, specifically in roles dealing with the Georgia Criminal Justice System

Advanced level experience in software development methodologies, like Agile, Scrum and Waterfall

Project management certification (PMP) through the Project Management Institute / ITIL foundational certification

Experience with LucidChart

Experience with JIRA

Required / Desired Skills

Skill

Required / Desired

Amount

of Experience

IT Business Analyst Experience

Required

Years

Experience in software development methodologies, like Agile, Scrum and Waterfall

Required

Years

Experience collaborating closely with API developers to ensure the defined APIs meet functional and non-functional requirements

Required

Years

Experience creating clear, concise, and comprehensive data flow diagrams

Required

Years

Identifying and gathering business and functional requirements for complex software solutions

Required

Years

Experience working as a liaison between the business partners and development teams to ensure that technical solutions meet the business needs

Required

Years

Experience working with Lucidchart to create process flows, screen designs and user story maps

Required

Years

Experience working in state or local government, specifically in roles dealing with the Georgia Criminal Justice System

Highly desired

Ability to travel 10% to meet with stakeholders and gather requirements.

Required

Questions

No.

Question

Question1

Absences greater than two weeks MUST be approved by CAI management in advance, and contact information must be provided to CAI so that the resource can be reached during his or her absence. The Client has the right to dismiss the resource if he or she does not return to work by the agreed upon date. Do you agree to this requirement?

Question2

What is your candidate's email address?

Question3

If selected for engagement, your candidate's hourly Pay Rate must be at least NA? Your candidate can be paid more; however, the hourly SRP Rate cannot exceed NA? Do you agree to these requirements?

Question4

The maximum mark-up for this engagement s SRP rate is NA%. To be competitive on pricing, a mark-up below the NA% threshold is suggested. Do you agree to propose a mark-up at or below NA%?

Question5

This assignment is contingent upon customer renewal and availability of adequate funding. Do you agree to this requirement?

Question6

If selected for engagement, your candidate will be expected to start no later than 2 weeks (10 business days) after the client's selection date? Do you agree to this requirement?

Question7

ON-SITE ONLY. Do you and your candidate agree to this requirement?

Question8

In what City and State is your candidate currently located?