Company Description
Hi there! Were Razorfish. Weve been leading the marketing industry with our digital expertise since the start of the internet. But in 2020, we did a full reboot. Whats different? It all starts with people. Weird, wonderful, complex people - with diverse backgrounds in strategy, creative and technology. But no matter how different we are, we all have one thing in common. We believe our differences are our strength. So we push for inclusion, challenge convention and bring in new perspectives, to inspire new ideas. Because when we connect by understanding what makes people different, we can create unforgettable experiences that enrich lives. Join us at razorfish.com.
Job Description
The Supervisor, Media Operations will support the Associate Director, Media Operations with billing, process improvements, systems management, reporting, and general operations tasks as delegated on a large financial services account. The ideal candidate has an analytic approach, very proactive problem solving skills, and the ability to organize and track multiple projects simultaneously. They should be pro-active, resourceful, a creative problem solver, agile, and have the ability to adapt to a fast paced and constantly evolving environment.
Responsibilities
Oversee and manage processing monthly billing and financial reporting
Manage paid media billing process from beginning to end (including using Aprimo, E-Authorization), including but not limited to :
Track Authorizations to Buy, PO#s and client approved budgets
Prepare billing and budget documents
Answer internal & client questions related to media billing and budgets
Track client payments and managing A / R
Compile proof of performance documentation for media invoices
Ensure compliance for tasks such as :
Managing client-specific billing procedures
Product codes and other systems work
Accurately track large volumes of data with a high level of detail and coordination from various systems for various reports and trackers (e.g. Media Tools, MBOX)
Assist the Client Operations Associate Director with miscellaneous operations tasks and projects
Ensure timeliness and accuracy with ability to problem-solve as complexities arise
Manage timely status updates with multiple internal and external partners
Create training materials to document processes and instill standard methodologies across teams
Maintain an eye for detail and understanding the interdependencies across the various tasks assigned
Qualifications
3+ years of experience in operations, finance, project management or data analysis, preferably in a media agency or advertising agency
Bachelors degree or equivalent experience in marketing / advertising, business administration or finance preferred
Understands and can meet deadlines
Flexible and able to adapt to change in a fast paced and constantly evolving environment
Able to multi-task and take on a variety of projects
Experience with Mediatools, Guidelines and Prisma is required
Aligned with taking the time to teach others how to do something vs. doing it for them
Consistently demonstrates a desire to learn through proactivity and initiative
An individual who equally cares about their own career as well as the Senior Associates
A strong communicator able to write clearly, speak professionally, and translate data analysis into insights that can be acted upon by strategists, planners, and buyers alike
A great teammate who enjoys learning, and is willing to lean in to new opportunities with a smile.
Additional Information
The Power of One starts with our people! To do powerful things, we offer powerful resources. Our best-in-class wellness and benefits offerings include :
Paid Family Care for parents and caregivers for 12 weeks or more
Monetary assistance and support for Adoption, Surrogacy and Fertility
Monetary assistance and support for pet adoption
Employee Assistance Programs and Health / Wellness / Comfort reimbursements to help you invest in your future and work / life balance
Tuition Assistance
Paid time off that includes Flexible Time off Vacation, Annual Sick Days, Volunteer Days, Holiday and Identity days, and more
Matching Gifts programs
Flexible working arrangements
Work Your World Program encouraging employees to work from anywhere Publicis Groupe has an office for up to 6 weeks a year (based upon eligibility)
Business Resource Groups that support multiple affinities and alliances
The benefits offerings listed are available to eligible U.S. Based employees, are reviewed on an annual basis, and are governed by the terms of the applicable plan documents.
Razorfish is an Equal Opportunity Employer. Our employment decisions are made without regard to actual or perceived race, color, ethnicity, religion, creed, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, childbirth and related medical conditions, national origin, ancestry, citizenship status, age, disability, medical condition as defined by applicable state law, genetic information, marital status, military service and veteran status, or any other characteristic protected by applicable federal, state or local laws and ordinances.
If you require accommodation or assistance with the application or onboarding process specifically, please contact USMSTACompliance@publicis.com.
All your information will be kept confidential according to EEO guidelines.
Compensation Range : $73,910 - $116,380. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Temporary roles may be eligible to participate in our freelancer / temporary employee medical plan through a third-party benefits administration system once certain criteria have been met. Temporary roles may also qualify for participation in our 401(k) plan after eligibility criteria have been met. For regular roles, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off. The Company anticipates the application deadline for this job posting will be 10 / 20 / 25.
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Operation Supervisor • New York, NY, United States