Customer Service Representative
Join our team as a Customer Service Representative at our Domino's Pizza location in Granite City, United States! We're looking for an enthusiastic and customer-focused individual to provide exceptional service at our 2201 Madison Ave store. As a key member of our team, you'll play a crucial role in ensuring customer satisfaction and maintaining our reputation for quality service.
Responsibilities :
- Answer incoming phone calls and take customer orders accurately and efficiently
- Prepare and make pizzas according to company standards and customer specifications
- Process cash and credit card transactions with precision
- Deliver outstanding customer service, addressing inquiries and resolving issues promptly
- Maintain a clean and organized work environment, adhering to health and safety standards
- Collaborate with team members to ensure smooth operations during busy periods
- Assist with various cleaning tasks to uphold store cleanliness
- Handle and lift items weighing up to 25 lbs. as needed
Qualifications :
Excellent communication skills with the ability to interact professionally with customers and team membersStrong attention to detail and ability to follow directions accuratelyFlexibility to work various shifts, including weekends and holidaysPositive attitude and friendly demeanor, with a passion for customer serviceBasic computer proficiency for operating order-taking systemsAbility to multitask effectively in a fast-paced environmentProblem-solving skills to address customer concerns efficientlyPhysical ability to stand for extended periods and lift up to 25 lbs.Team-oriented mindset with a willingness to assist colleagues as neededHigh school diploma or equivalent preferred (not required)Additional Information :
All your information will be kept confidential according to EEO guidelines.