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Training Specialist

Training Specialist

ASSA ABLOYMemphis, TN, US
30+ days ago
Job type
  • Full-time
Job description

Training Specialist

Location : Contiguous US (must live within commuting distance of a major airport)

ASSA ABLOY is a global leader in door opening solutions dedicated to providing a safe, secure, and accessible building environment. Every day, we help billions of people move through a safer, more open world with ease. If you’ve ever walked through an automatic door, stayed in a hotel, or gone through passport control, you’ve probably used one of our products or services. ASSA ABLOY’s offerings include products and services related to locks, doors, gates, and entrance automation such as controlling access and confirming identities with keys, cards, tags, mobile and biometric identity verification systems, mechanical and digital locks, cylinders, security doors and automated entrance

Are you as passionate as we are in servicing our customers in the healthcare, school, university, military, and commercial building setting? We provide unsurpassed security and life-safety solutions and the essential support services (LEED consultation, code compliance, access control system integration, product research and selection, specification writing services, technical support, etc.) to ensure well-functioning doorway systems in the commercial building industry. If so, we have an exciting opportunity on our team that is meant for you.

What you will be doing :

The Training Specialist will be responsible for conducting and delivering ASSA ABLOY product trainings, seminars, workshops, and schools, both live and virtual, for contract hardware and wholesale distributors, security professionals / locksmiths, systems integrators, architects, end users, and internal employees.

This individual will work closely with product managers, subject matter experts, trainers, engineers, marketing, sales representatives, and customers to ensure that our content is current and relevant and that objectives are established and met for each training session. They will also work closely with the Training Content Development Manager to create and maintain detailed lesson plans and materials for each training session. This includes everything from presentations and videos to exercises and assessments.

Key areas you will contribute to the role include :

  • Conduct, direct, and coordinate "in-house" technical and product training for all ASSA ABLOY brands.
  • Coordinate and conduct training seminars / workshops for our customers and local sales offices
  • Manage the established training budget.
  • Develop training aids and materials in conjunction with Training Content Development Manager.
  • Provide logistical support for conducting training at ASSA ABLOY training centers and customer locations.
  • Stay current with adult training methods and tools.

What we are looking for :

  • Excellent communication and organizational skills; pleasant demeanor and speaking voice when dealing with the public and fellow employees; extremely accurate in data entry; strong attention to detail.
  • Ability to organize broad information from numerous sources into cohesive, usable, and effective content.
  • Strong analytical, problem-solving, and critical thinking skills.
  • Excellent interpersonal skills, to build networks and relationships.
  • Superb oral and written communication skills.
  • You have the ability to read and comprehend complex instructions, correspondence, and memos in English.
  • Ability to write professional correspondence in English.
  • Ability to effectively present information in one-on-one and in group situations to customers, clients, and other employees of the organization.
  • Extensive knowledge of commercial doors and frames, architectural hardware with a specific focus on access control / electromechanical products.
  • Excellent written, verbal, and visual graphics design skills.
  • Good organizational skills, creative ability, and attention to detail.
  • Excellent public speaking skills, including facilitating large groups.
  • Ability to travel (60% both regionally and nationally) and meet to the requirements of customers.
  • Ability to perform responsibilities both in a home office environment or while traveling.
  • Education and / or experience :

  • Your background includes a Bachelor’s or Master’s degree (preference for specialization in related curricula such as : training and development, education, communications, organizational development, or similar), or have work experience commensurate with, minimum high school / GED diploma.
  • 5 years of experience in training, teaching, sales, or related.
  • Experience with conducting instructor-led training workshops - both classroom and hands-on product installations.
  • Experience with e-learning, learning management systems, Articulate / Rise 360, and Salesforce a plus.
  • Experience in developing e-learning and instructor-led training modules a plus.
  • Previous management experience a plus.
  • Knowledge of all, some, or equivalents : Docebo LXP, Adobe AEM, InDesign, Captivate, Cornerstone, SuccessFactors, Video Editing software as well as web and mobile UI / UX (responsive) is desired.
  • Proficiency in Microsoft Office tools – Word, Excel, and PowerPoint.
  • Special considerations :

  • This position may be remote, but requires 60% travel both regionally and nationally.
  • This position does not have supervisory responsibilities.
  • Must be regularly available and willing to work assigned schedule or other hours as the Company determines is necessary or desirable to meet it’s business needs.
  • Must be available and willing to work overtime and on weekends as the Company determines is necessary or desirable to meet it’s training and needs.
  • Must be available and willing to travel to such locations and with such frequency as the Company determines is necessary or desirable to meet it’s business needs.
  • While performing the functions of this position, the employee is frequently required to sit, stand, walk, stoop and kneel; use hands, reach with hands and arms; communicate clearly and effectively. Ability to lift and carry up to 50 lbs of sample and display material for presentations.
  • ASSA ABLOY offers a competitive compensation and benefits package, including bonus, a 401(k) plan, education assistance, and an environment that reflects our commitment to our employees. The wage range for this role considers a broad scope of factors that are considered when making compensation decisions. Pay within each range is based on a variety of factors including, but not limited to, to primary work job-related knowledge, skills, experience, training, licensure and certifications, business requirements, geographic location and other business and organizational needs. This salary range is a reasonable estimate for this position at the time of posting. ASSA ABLOY conducts regular review of compensation ranges and therefore reserves the right to alter this range at any given time.

    Working for ASSA ABLOY means that you will be part of a dynamic environment, developing innovative solutions to improve our customers' lives. As the global leader in door opening solutions, we are using the latest technologies to open doors to events, hospitals, education, homes, hotels, airports and businesses. Joining ASSA ABLOY means being part of a fast-moving company with many opportunities.

    “Let’s open the doors to the future – together!”

    ASSA ABLOY is an Equal Opportunity Employer / Minorities / Females / Disabled / Veteran

    #LI-Remote

    We are the ASSA ABLOY Group

    Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 63,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces – physical and virtual – safer, more secure, and easier to access.

    As an employer, we value results – not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.

    As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.

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