Case Management Coordinator

Scottsdale Training & Rehabilitation Services (STARS) is seeking a Case Management Coordinator to join the Community-Integrated Employment Team. The Case Management (CM) Coordinator serves as the expert in planning, developing, monitoring, and evaluating individuals service plan and progress. The incumbent will foster a caring positive image and serve to improve the lives of individuals with developmental and cognitive disabilities.

POSITION SUMMARY :

Under the direction of the Manager of Employment Services, the Competitive Integrated Employment (CIE) Case Management (CM) Coordinator is part of a support team and serves as the expert in planning to develop, monitor, and evaluate individual participant goals and progress within an employment setting. The CIE Case Management Coordinator assumes a leadership role and utilizes critical thinking and judgment to collaborate and maintain the case management process by communicating with STARS instructors, employers, parents, and caregivers in effective ways. Assist CIE Management, in day-to-day operations, maintaining accurate documentation of participants, data integrity, and pertinent records in compliance with Vocational Rehabilitation (VR), Knowledge Services (KS), and the Division of Developmental Disabilities (DDD). Represent STARS on the participant's planning team for respective Program Area(s).

DUTIES AND RESPONSIBILITIES :

• Demonstrate respect, a positive attitude, and collaborative working relationships with co-workers, community partners, participants, and families / guardians.
• Maintain documentation and confidentiality of participant's files including electronic records.
• Meet with the family of new participants to explain programs.
• Responsible for accurate and timely completion of agency attendance tracking systems.
• Liaison for VR requests. Provide support and follow-up communications to the Manager as well as the daily ratio of participants for scheduling, planning, and decision tracking for accurate reporting.
• Develop positive relationships with participants' families, and liaison among staff, participants, and family.
• Conduct tours, explain programs, coordinate intake materials for completion and accuracy; finalize initial evaluation of referrals accepted by STARS.
• Complete professional evaluations for incoming participants in a timely manner who have various disabilities, including applications to determine acceptance, proposed schedules, and plans prior to registration.
• Contact and follow through with VR, KS, DDD and the Manager of CIE; maintain accurate tracking of documents.
• Develop, implement, and evaluate Client Service Plans (CSP); represent STARS and participants at VR meetings.
• Maintain time efficiently and multiple responsibilities effectively.
• Proactively maintain communication with families / guardians of participants to ensure success in programs leading to progressive movement as appropriate.
• Oversee participant's plan developments, implementations, and ongoing evaluations within STARS programs.
• Ensure the safety and well-being of consumer's adherence to OSHA Standards.
• Interface with other CM Coordinators and departments as necessary, to ensure the smooth operations and consistency of respective program areas.

KNOWLEDGE, SKILLS AND ABILITIES :

QUALIFICATIONS AND REQUIREMENTS :

WHAT WE OFFER :

About Scottsdale Training and Rehabilitation Services :

STARS AZ is a non-profit organization in Scottsdale that serves youth and adults with developmental disabilities along with their families. Our mission is improving the lives of individuals with developmental and cognitive disabilities by providing programs serving a variety of needs. STARS offers day training programs for adults as well as employment opportunities in its work centers and the community.