eBay is hiring : Head of Visual Comms & Merchandising in San Jose

Overview Join to apply for the Head of Visual Comms & Merchandising role at eBay .

At eBay, we’re driving how the world shops and sells, empowering millions of buyers and sellers in more than 190 markets. We’re committed to pushing boundaries and reinventing the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day.

Join a team of passionate thinkers and dreamers to help connect people and build communities that create economic opportunity for all. This is a high-visibility role focused on shaping visual storytelling and leading global merchandise programs across campaigns, executive communications, digital, events, and swag.

You’ll partner with the Brand Creative team to ensure assets—presentations, campaigns, and eBay swag—are bold, consistent, and impactful. You’ll elevate design as a strategic capability and champion innovation (including AI) to keep our communications creative and influential.

What You’ll Do Lead and unify design and merchandising functions to deliver a cohesive creative identity across communications and swag programs.

Partner with Brand Creative to co-develop and apply design systems that keep eBay’s storytelling consistent and distinctive.

Oversee global merchandise strategy—swag, pop-ups, and event support—ensuring high-quality, on-brand experiences that strengthen culture and brand affinity.

Translate complex ideas into compelling visuals for campaigns, executives, employees, and global audiences.

Build, mentor, and inspire a high-performing design and merchandising team.

Introduce new tools and technologies—including AI—to boost speed, creativity, and innovation.

Collaborate with senior leaders as a trusted advisor on visual storytelling.

Oversee creative resources, budgets, and external partners to deliver quality work at scale.

What You’ll Bring 10+ years of experience in visual communications, creative direction, or design leadership.

A strong portfolio showing expertise in brand storytelling and multi-channel creative work.

Proven ability and experience to lead and grow high-performing design teams.

Experience managing merchandise programs (swag, event activations, pop-ups) as part of a brand or communications strategy.

Experience collaborating with brand / creative teams to co-own design systems.

Curiosity and openness to leveraging AI and emerging creative tools.

Excellent communication, collaboration, and presentation skills.

Strategic mindset with a hands-on approach when needed.

Compensation and Benefits The base pay range for this position is $140,800 - $188,000. Base pay offered may vary depending on location, skills, and experience. The total compensation package may include a target bonus and restricted stock units, along with a full range of benefits (including 401(k) eligibility and paid time off). Details will be provided if an offer is made.

If hired, employees will be in an “at-will position” and the Company reserves the right to modify base salary and other compensation at any time for various reasons, including performance and market factors.

Additional Information Please see the Talent Privacy Notice for information on how eBay handles personal data collected when using the eBay Careers website or applying for a job. eBay is an equal opportunity employer; all qualified applicants will receive consideration without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, disability, or other legally protected status. If you require accommodation, please contact talent@ebay.com. View our accessibility statement for more about digital accessibility. It is unlawful in Massachusetts to require a lie detector test as a condition of employment.

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