Claims Assistant 1

General Definition of Work

Performs intermediate skilled administrative support work, assisting with a variety of office support activities, answering telephones, preparing and maintaining detailed and / or confidential records and files, processing incoming paper and electronic mail and outgoing mail and related work as apparent or assigned. Work is performed under the supervision of the Claims Operations Manager.

Position Responsibilities

• Provides and exhibits outstanding customer service, teamwork, and organizational commitment.
• Answers and routes incoming calls to appropriate parties; provides information to County officials and staff as appropriate.

Makes calls to members communicating upcoming and / or past due IRMA deductible payments.

Receives compact discs and uploads data to ACCG X-drive.

Knowledge, Skills and Abilities

Education and Experience

Physical Requirements

Notice : ACCG employees must have a primary residence within the state of Georgia. In addition, employment candidates are subject to a background screening in compliance with established ACCG background check procedures.