Workday HCM Solutions Architect (San Francisco)

Overview

Medallia is the pioneer and market leader in Experience Management. Our award-winning SaaS platform, Medallia Experience Cloud, leads the market in the management of experiences, insights, and actions for candidates, customers, employees, patients, and residents alike.

We believe that every experience is a memory that can last a lifetime. Experiences shape the way people feel about a company. And they greatly influence how likely people are to advocate, contribute, and stay. At Medallia, we are committed to creating a world where organizations are loved by their customers and their employees.

We empower exceptional people to create extraordinary experiences together.

Bring your whole self.

The Role and Team

The Business Applications and Data team is part of corporate IT and is responsible for supporting, developing, managing and enhancing the set of enterprise applications which make up the platform that delivers Medallia's business processes. The group focuses on engagement with the lines of business to evolve and scale solutions to best fit Medallia's business needs. In addition, the group focuses on design, development and deployment of an enterprise decision support system to provide enhanced reporting and analytics capabilities.

Our team's Top Priorities include :

Optimize Medallia's business processes

Provide an accurate single source of truth for timely decision support

Simplify the landscape for support efficiency

Design, plan and deliver quality new solutions, cost effectively

We are seeking a skilled and experienced HCM Solutions Architect to join our dynamic team. In this role, you will be responsible for the design, implementation, and maintenance of Workday and related solutions within our organization. You will collaborate closely with HR, Finance, and IT stakeholders to ensure our Workday platform and related HCM solutions meet business requirements and enhance operational efficiency.

The ideal candidate will have a deep understanding of Workday and other HCM solutions' cross-functional complexities, security, configurations, and best practices, coupled with strong analytical skills and the ability to translate business requirements into effective system solutions.

Responsibilities

• Stakeholder Engagement

Serve as a strategic advisor to our People & Culture, IT, and Finance leaders, translating complex business needs into scalable, maintainable solutions leveraging Workday and other related technologies.

Collaborate with cross-functional teams and vendors to : gather requirements; analyze workflows and data needs; identify opportunities for people, process, and technology improvements; and, prioritize and refine requested improvements.

Define, develop and oversee the application of scalable configuration standards and architectural frameworks that drive automation, efficiency, and long-term sustainability.

Develop and execute test plans to ensure system integrity and data accuracy.

Oversee planning and execution of major Workday releases, including feature adoption strategy, regression testing, and stakeholder impact analysis.

Implement and manage security protocols to protect sensitive employee information.

Qualifications

Minimum Qualifications

Preferred Qualifications

Medallia is committed to equal pay and transparency. The annual base salary range for this position is $120,000 - $200,000. Please note that the salary range information provided is a general guideline and combines all of the distinct labor markets within the US. It is uncommon for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on a variety of factors. Medallia considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, candidate's work location, education / training, key skills, internal peer equity, external market data, as well as, market and business considerations when making compensation decisions.

Medallia also offers competitive health and wellness benefits, including but not limited to medical, dental, vision, 401(k), short term and long term disability, life and AD&D insurance, statutory leaves, paid parental leave, and paid holidays. Benefits and eligibility may vary by location and role.

At Medallia, we celebrate diversity and recognize the value it brings to our customers and employees. Medallia is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or any other applicable status protected by state or local law. Individuals with a disability who need an accommodation to apply please contact us at ApplicantAccessibility@medallia.com. For information regarding how Medallia collects and uses personal information, please review our Privacy Policies. Applications will be accepted for 30 days from the date this role was posted or until the role has been filled.