Director of Clinical Services (Registered Nurse)

Director of Clinical Services

We are recruiting for a well-versed Registered Nurse (RN) who is interested in joining an administrative setting. The Director of Clinical Services position is an in-person position that reports to our corporate location in Fresno, CA.

This exempt position is a crucial part of the service delivery team responsible for quality patient care at the health center sites. This position directs nursing staff activities to ensure quality of care, patient flow, and compliance with regulations and governing bodies. Additionally, a member of the management team, the Director of Clinical Services evaluates coaches and guides staff performances along with providing indirect and direct patient care within the scope of their respective nursing license.

Under the supervision of the Chief Clinical Services Officer will assist in the ongoing support of the electronic health record, practice management system, disease registry (I2I) and other clinical information systems. The primary role will be to provide training & support of clinical staff on all nursing policy and procedure in health information technology systems. This position will also be responsible for being the primary support to troubleshoot, resolve, and create workflow regarding policies and procedures. The position will involve working with the HIT, Quality Improvement, Nurses, Registered Dietician, Health Educators, Health Center Managers, and Medical Assistants.

Responsibilities

Summary of Responsibilities :

Works closely with the CMO, COO, QI, Clinical Services Trainer and Health Center Managers and other members of the clinical management team to :

• Assist in maintaining patient flow in clinic to a level that supports agency productivity standards and goals
• Communicates with appropriate personnel as necessary, to examine, revise and evaluate inner-clinic processes to promote efficiency
• Provides oversight for clinic medical support staff, including performance reviews, coaching and counseling, staff development
• In-services provider and nursing staff as needed regarding procedures, forms, and procedural changes, etc.
• Schedules and facilitates monthly training meetings with Clinic Management team
• Maintaining accurate records for all meetings (including sign-in sheet) and storing in a place accessible to all staff
• Planning and implementing emergency code and fire drills per agency protocols

Performance Area #1 : Clinical Management and Supervision

Performance Area #2 : Nursing Duties as needed

Qualifications

QUALIFICATION REQUIREMENTS :

Education :

License / Certification :

Experience :

Skills :

Occasional travel is expected for this position.

The pay range for this Exempt position starts at $102,995.16 a year. Our salary ranges are dependent on knowledge, skills, and experience.

In addition, our comprehensive benefits package for regular status employees includes :