Compensation Pay Range:
$17.87 - $24.50The Parts Specialist will provide all retail and installer customers with a high level of service. This position will also support store management in the accomplishment of assigned tasks.
Bilingual candidates encouraged to apply.
ESSENTIAL JOB FUNCTIONS
Follow and promote all company customer service programs, i.e. Hi-5, Low Price Guarantee, Rock the Call, Related Selling, Rock the Lot, etc.
Promptly greet retail/walk-in customers in a friendly, courteous manner and assist them in their selection of merchandise.
Assist managers and/or installer service specialists in serving the professional customers as needed and directed.
Complete assigned company training relevant to position.
Provide excellent service to customers calling the store on the phone by answering all calls according to company policy, accurately looking up parts and quote prices, recommending premium and related items, and offering the Low-Price Guarantee.
Responsible for accurately maintaining and securing the cash drawer, accepting cash and/or checks, accurately making change, and processing credit card transactions.
Process exchanges and returns for credit in a friendly manner, and in accordance with company policies and procedures.
Address and resolve customer complaints in a friendly manner.
Assist with the completion of daily image maker, and planogram updates, including freight receival, stocking shelves, fronting and facing, cleaning, etc.
Perform various daily operational tasks, i.e., prepare new, core, and warranty merchandise returns to be shipped to the distribution center, assist with monthly stock adjustments, inventory cycle counts, etc.
Operate brake lathe and other store test equipment after corresponding training is completed and company requirements are met.
Perform various in-store services for customers (where state and local laws allow) - (i.e.; install wipers, test and charge batteries, test charging system, scan vehicle trouble codes, replace headlight capsules, etc.)
Occasionally drive a delivery vehicle to make deliveries (Driving record must meet the company mandated driving eligibility requirements) when business needs dictate.
All other duties as assigned.
SKILLS/EDUCATION/KNOWLEDGE/EXPERIENCE/ABILITIES
Required:
Ability to quickly match alphanumeric sequences
Ability to provide outstanding, friendly and professional customer service
Must be able to multitask, handling customers on the phone and in the store at the same time
Desired:
Familiar with automotive parts, cataloging, weatherly index system, and automotive sales or service
ASE certification
Fluency in multiple languages (Spanish is highly desired)
O’Reilly Auto Parts has a proven track record of growth and stability. O’Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization.
Total Compensation Package:
Competitive Wages & Paid Time Off
Stock Purchase Plan & 401k with Employer Contributions Starting Day One
Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)
Team Member Health/Wellbeing Programs
Tuition Educational Assistance Programs
Opportunities for Career Growth
Parts Specialist • Store 02957 Los Angeles CA
As a Parts Advisor you will be responsible for providing vehicle parts and merchandise to customers while providing exceptional customer service.Answer telephone and greet customers & vendors in a ...Show more
PABCO® Building Products LLC, has provided quality gypsum board products and service for over 35 years.PABCO® Gypsum supplies a complete line of gypsum products for commercial and residential const...Show more
Logistics Specialist, Last Mile.Logistics Specialist, Last Mile.Best In Class delivery experience focusing on cross-functional issue tracking, resolution, and process optimization from Order Shippi...Show more
Apple Retail is where the best of Apple comes together.We bring our expertise to help people do what they love, delivering an only-at-Apple experience.At Apple, we believe inclusion is a shared res...Show more
Northwood is on a mission to transform connectivity between earth and space and bring the benefits of space to the masses through innovations in space communications technologies.If you like buildi...Show more
SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not.Today SpaceX is actively developing the technolo...Show more
Department Supervisor | Home Depot.Department Supervisors lead, train, coach and develop associates in each department to ensure customers receive excellent service and can easily find the merchand...Show more
We're Hiring: Mold Setter - 2nd Shift.At Pelican, we engineer products that stand up to the world's toughest conditions-because the people who rely on us do too.For nearly 50 years, we've been a tr...Show more
North Hollywood, CA / Onsite / FLSA: Non-Exempt.Local minimum wage) plus commission based on TNH Financial Statement Page 3 Line 2 Parts Department Gross Profit.North Hollywood Toyota (TNH) is seek...Show more
Parts Manager - Chevy/GMC Dealership.We are currently looking for a full-time Parts Manager to oversee our parts department operations.We need someone who is experienced with the General Motors eco...Show more
Every idea starts with a problem.Ours was simple: Boats are special - but they're loud, pollutant, unreliable, and stuck in the past.Gas-powered boats dominate not because they're great, but becaus...Show more
Delta Electronics is a global innovator at the forefront of technologies powering the future.Since 1971, we've been leading the way in high-efficiency power and thermal management solutions.Today, ...Show more
Our mission is to provide quality, comprehensive healthcare and supportive services to those in our community.Our vision is "Improving the Health and Well Being of our Community.Our Core Values con...Show more
Pharma Technical Manufacturing (PTM) is responsible for managing all aspects of end-to-end drug substance and drug product manufacturing and supply.From the raw material to the final medicine, we c...Show more
Summary: Location: Los Angeles, CA Duration: 6 Months Responsibilities: Supervise daily parts and inventory operations, including team scheduling, work orders, procurement, receiving, and material ...Show more
Dynatrace is seeking a results-driven Log Management Domain Specialist to serve as the primary domain authority for our Log Management solution.This is a high-impact, domain role designed to drive ...Show more
Freight Broker Agent (Experience Required).Logistic Dynamics (LDi) is a 3rd Party Logistics (3PL) company that focuses on building our independent contractors (1099) businesses with our Agent-based...Show more
We are the movers of the world and the makers of the future.We get up every day, roll up our sleeves and build a better world -- together.At Ford, we're all a part of something bigger than ourselve...Show more
