FlexStaff is seeking a Sales Concierge to join our client, a luxury car dealership in Manhattan. This is a temporary position with the potential to become permanent.
- Hours : Tuesday-Saturday 9 : 00am-6 : 00pm
- Pay Rate Range : $24.00-25.00 / hour
- Location : Manhattan, West Side
This role will focus on providing and maintaining high customer satisfaction and ensuring excellent service standards, while also providing administrative assistance, as needed.
Responsibilities :
Welcome customers with a warm and sincere greetings, answering any inquiries and directing to Client Advisors for scheduled appointmentsAnswers phone call in a professional and courteous manner and route calls accordingly.Assists with other related clerical duties such as photocopying, faxing, and filing.Acts as a liaison between the Sales and Billing Departments.Handle all customer payment and credit transactions.Receives cash, checks, and credit card payments from customers and records the amount received in an accurate manner.Records transactions on daily settlement sheets and verifies against cash-on-hand.Perform other duties as assigned by supervisor / manager.Qualifications :
Must be able to stand, sit and mobilize through various dealership work areas (sometimes for extended periods)Excellent customer service skills and interpersonal communication skills; cultural sensitivity and demonstrates ability to work with diverse people groupsMust have skills in handling and counting cash accuratelyExcellent verbal and written communication skills, including the ability to effectively present information and respond to questions and managementMust demonstrate sufficient computer literacyPossess a positive attitude and commitment to adhere to and administer company policies, procedures and standardsRequired Education and Experience :
High School Diploma or equivalent.Two to three years' previous experience.Additional Salary DetailThe salary range and / or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining a team member's base salary and / or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).
