988 Lifeline Representative

988 Lifeline Representative

We arelooking for compassionate individuals to join our team as 988 LifelineRepresentatives. This part-time role pays $20 / hr and requires a minimum of twoovernight shifts per week. Training will take place in the Framingham office,after which the position will transition to a remote work arrangement. The 988hotline provides a direct, easy-to-remember phone line to trained NationalSuicide Prevention Lifeline call takers, aiming to reach many more people inemotional crisis and connect them to necessary services. Applicants should havea high school degree and prior telephone or call-center experience, especiallywith a focus on providing emotional support, is highly preferred. Experiencewith data gathering techniques and proficiency with Microsoft Office, Word,Excel, databases, and other software systems are essential. Candidates mustdemonstrate the ability to deescalate crisis situations while maintainingcomposure. A Mac (Google Chrome access) or PC, strong Wi-Fi, and headphoneswith a microphone compatible with the computer are required, along with a quietworkspace for working from home. Availability for at least two shifts per weekis a must.

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There are no costs for candidates utilizingour services as our clients pay for all related hiring fees. All ProPivotal jobpostings are either actual positions we had available at the time of postingand / or are representative of positions we typically fill or expect to fill. Ifyou see a job that interests you, respond to the ad or give us a call so thatwe can help you find a job you'll love. As one of the area's largest staffingfirms, we help 2,500 people find jobs a year so chances are good that we canhelp you too.

ProPivotal is an equal opportunityemployer and considers qualified applicants for employment regardless of race, gender,gender identity, gender expression, age, color, religion, disability,veteran's status, sexual orientation, or any other protected factor.