HVAC Lead Dispatcher

Job Description

Job Description

Benefits :

• 401(k) matching
• Competitive salary
• Dental insurance
• Free food & snacks
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

HVAC Lead Dispatcher

All Hours Mechanical Macedonia, Ohio

About Us

All Hours Mechanical is a commercial HVAC contractor serving Northeast Ohio. Were known for our professionalism, fast response times, and commitment to doing things the right way. Our Macedonia team is growing, and were looking for a Lead Dispatcher who can keep our technicians organized, our customers informed, and our operations running efficiently.

If you thrive in a fast-paced environment, can juggle multiple priorities, and know how to keep both technicians and customers happy this is the role for you.

Position Summary

The HVAC Lead Dispatcher manages the daily flow of service calls, coordinates preventative maintenance visits, and ensures all jobs are assigned and completed efficiently. Youll serve as the central hub between customers, technicians, and management making sure communication is clear, schedules are accurate, and nothing falls through the cracks.

This position requires strong computer skills, exceptional organization, and the ability to stay calm and decisive under pressure.

Key Responsibilities

Scheduling & Dispatch

Communication & Coordination

Operational & Administrative Support

Qualifications

Compensation & Benefits