Divisional Lead Scheduler / Dispatcher

JOB DESCRIPTION

GENERAL PURPOSE OF THE JOB :

The WTI Divisional (East) Lead Scheduler / Dispatcher is responsible for overseeing the Regional Scheduling / Dispatch team for WTI, while also performing the role of the Regional Field Service Scheduler-Dispatcher. This position ensures WTI project volume is managed and executed within established business rules and objectives. The WTI Divisional (East / West) Lead Scheduler / Dispatcher should be a very detail oriented and organized professional who can lead a team through changes in operating procedures and contribute to a culture of teamwork and quality.

Key responsibilities include developing, communicating and training on policy and procedures for the Regional Scheduling / Dispatch team. The WTI Divisional (East) Lead Scheduler / Dispatcher is the subject matter expert (SME) of the Regional Scheduling / Dispatch team and fosters process and procedure understanding. This individual will also work directly with the WTI / WTC Manager, Technology Solutions related to all Field Service Management (FSM) issues.

• This is a remote position. The candidate must be able to support the Eastern and Central time zones.

ESSENTIAL DUTIES AND RESPONSIBILITIES :

Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.