Resident Services Manager - Full Time Days - The Levande

Resident Services Manager

Join Vivie and help us create meaningful impact! As a Resident Services Manager, you'll play a key role in providing exceptional care and support to residents by assisting with daily activities, fostering a positive environment, and ensuring their comfort and safety. We're looking for a compassionate, dependable, and proactive individual who thrives in a collaborative and caring community.

At Vivie, we value our people and offer a competitive pay range of $25.00 / hr. to $31.00 / hr.(salary - exempt) based on experience, qualifications, and location. Our comprehensive benefits package includes health coverage, wellness programs, and opportunities for professional growth.

Let's grow togetherapply now and discover the difference you can make at Vivie!

As a Resident Services Manager, you'll be the bridge between residents, families, and the services that support them. Whether assisting with care coordination, advocating for resident needs, or fostering strong communication between families and staff, you'll play a vital role in ensuring residents feel heard, valued, and supported.

As a Resident Services Manager, you will :

• Support Residents & Families Assist residents and families with physical, emotional, and psychosocial needs through one-on-one visits, care conferences, and ongoing support.
• Coordinate Resident Services & Resources Connect residents with appropriate community resources, social services, and educational opportunities to promote well-being and independence.
• Facilitate Communication & Advocacy Serve as a key point of contact for families, ensuring transparent and compassionate communication regarding resident care, needs, and services. Advocate for residents to ensure their voices are heard in decision-making.
• Assist with Lease & Tenant Relations Support lease signings, address lease violations, and help resolve tenant concerns in collaboration with the Executive Director / Administrator. Conduct basic tours for prospective residents and families.
• Collaborate with Interdisciplinary Teams Work closely with nursing, activities, corporate staff, and external partners to ensure a well-rounded, resident-centered approach to care and service delivery.
• Other Duties as Assigned The duties and responsibilities listed above are representative of the nature and level of work assigned and are not necessarily all inclusive.

This job also requires :

Additional Details :

At Vivie, we follow all federal, state, and local laws that protect against discrimination. We're committed to creating and maintaining a workplace where everyone is treated with fairness and respect. Discrimination of any kind based on race, color, creed, religion, gender, age, marital status, national origin, sexual orientation, public assistance status, veteran status, familial status, disability, or any other protected characteristic is prohibited.

We are dedicated to providing equal employment opportunities for all team members and applicants. That commitment extends to every part of employment, including recruitment, hiring, promotions, pay, career development, and all other conditions of employment. In addition, Vivie will provide reasonable accommodations to individuals with disabilities, in accordance with state and federal law.