Job ID : 113087
The Leonardo DRS Land Systems business is a recognized leader in the design and integration of complex technologies into new and legacy systems and platforms for global military and commercial customers. We are a 5 year running Top Workplace in the Greater St. Louis area.
Job Summary
Leonardo DRS Land Systems is seeking full time Field Service Technicians of various levels of experience. The ideal candidates will be responsible for providing hands on technical support of DRS Land Systems products. Field Service Technicians are key players in the pre and postproduction life cycle here at Leonardo DRS Land Systems. As a Field Service Technician, you may do all or some of the following tasks :
Assembly and support of prototype products
- Real world / real time troubleshooting and repair at various customer sites
- Provide testing support (by helping perform testing, providing technical support, and / or correcting deficiencies as required),
- Provide technical support during training events
- Coordinate and perform product upgrades in the field
This position is based out of Bridgeton, MO but the selected candidates must be able and willing to travel / deploy to CONUS and OCONUS customer locations 50-75% of the time.
Job Responsibilities
Responsible for providing technical support of DRS Land Systems products through prototyping, testing, fielding, and follow-on support stages of various programs to internal and external customersAssist with maintenance support, repairs and / or modifications using a variety of hand tools and test equipmentAssist in demonstrating setup and adjustment of complex equipment for potential users or operatorsDemonstrate setup and adjustment of complex equipment for potential users or operators.Complete appropriate written documentation and feedback for onsite service and installationsDemonstrate great customer service skills and serve as customer contact on technical issuesDeliver technical solutions to customers with a high degree of professionalismMust be able to identify technical and logistical problems and help determine solutions.May provide formal / informal training of customer personnelExhibit mature, independent judgment and communicate effectivelyAbility to work independently at customer locationsPunctuality and attendance are considered essential functions because the services to be provided to the customer can only be performed at the customer site and in a manner that is consistent with the customer's schedulingEmployees must be able to maintain and adhere to the customer's on-site scheduling requirements, including working variable shifts and up to 12-hour shifts while traveling to customer sites to perform necessary testingSupport, communicate, reinforce, and defend the mission, values and culture of the organizationResponsibilities will vary based on levelQualifications
High school diploma or GEDLevel will be based on years of relevant experience and knowledgeMust have an understanding of one or multiple technical competencies (electrical, mechanical, hydraulics, pneumatics, etc.)Must be able and willing to travel to CONUS (Contiguous United States) locations to perform repairs, upgrades, provide fielding support, and other assignments as required. Technicians can expect to be away from their home of record (St. Louis, MO & surrounding area) 50-75% of the year on averageMust be able and willing to travel to OCONUS (Outside the Contiguous United States) locations to provide field support. Locations are generally on the European & Asian continents; however, travel to Africa and Australia may be required for future programs. Rotation periods are generally 4 to 6 months at a timeMust have or be eligible to obtain U.S. passportMust have valid driver's license to obtain a rental car to transport to and from various assignmentsMust be able to obtain and retain a company-sponsored credit card for use while on business travelU.S. Citizenship is required. This position requires an active Department of Defense (DoD) Secret Clearance or the ability to obtain such clearance within a reasonable time after commencement of employmentGood communications skills (written and verbal)Demonstrated teambuilding and leadership skills for senior level positionsFundamental understanding of computer systems, operating systems, and configuration files, a plusComputer proficiency with MS Office application experience, including Word, Excel, Project and PowerPoint; detailed understanding and use of database technologies is helpfulU.S. Citizenship required. This position requires an active DOD security clearance or the ability to obtain such clearance within a reasonable time after commencement of employment.
The expected pay scale for this position is $37,755.00 / year - $69,096.00 / year for the state of Illinois, dependant on level offered. Should the level, location, or scope of the position change during the hiring process, the pay scale may be modified accordingly. When extending an offer of employment, Leonardo DRS considers factors such as (but not limited to) the scope and responsibilities of the position; any Federal Government contract labor categories and contract wage rates, the candidate's relevant work experience, education / training, certifications, and key skills; internal equity; and market and business considerations.
Taking care of our people is a top priority at Leonardo DRS. We are proud to offer competitive salaries and comprehensive benefits, including medical, dental, and vision coverage, a company contribution to a health savings account, telemedicine, life and disability insurance, legal insurance, and a 401(k) savings plan. We champion wellness programs that focus on physical, emotional, and financial well-being. We develop our talent by offering programs and activities to support career-growth, professional development, and skill enhancement. And we understand there is more to life than work, and the importance of offering flexible work schedules with our 9 / 80 program, competitive vacation, health / emergency leave, paid parental leave, and community service hours.
Some employees are eligible for limited benefits onlyLeonardo DRS, Inc. and its subsidiaries provide equal opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. #LSY