Commission Specialist - Onsite

Sales Commissions Specialist

Responsible for establishing and servicing sales commissions and expense reimbursement allowance (ERA) plans for firms and brokers. The specialist will work closely with external business partners, Sales and Finance to ensure commission payments are processed correctly.

Responsibilities

What You Will Do :

• Processes and reviews commission and ERA hierarchies and set-ups; establishes / reviews commission and ERA schedules for firms and individual producers.
• Applies knowledge of commission and ERA policies and ensures all company guidelines and compliance requirements are followed as relate to sales compensation and commissions.
• Assists licensing & contracting associates in the establishment and maintenance of routine commission processes including training and audits when necessary.
• Assists in the VUE testing process for system or commissions and ERA program changes.
• Provides customer service to firms and wholesalers in reconciling information to ensure proper payouts. Initiates correction processes and resolves complaints to customer's satisfaction.
• Works closely with business partners, including Firm Contacts and Finance to ensure commission and ERA payouts are processed appropriately, timely and in accordance with established guidelines.
• Acts as resource to wholesaler(s) to provide guidance, answer questions and ensure follow-up for sales compensation and reporting inquiries.
• Researches and analyzes error report entries. Processes or initiates corrections.
• Processes service requests (responsible for submitting commission related service requests and following up until problems are resolved) for VUE.
• Creates, reviews and updates commission and ERA schedules in VUE (adding products to current schedules, updating information when there is a rate increase for General Agencies).
• Assists commission analyst with special projects (i.e. Audits).
• Performs other duties as assigned.
• Complies with all policies and standards.

Qualifications

Work Setting / Position Demands :

Travel Requirements :