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Academic and Public Engagement Manager

Academic and Public Engagement Manager

Kappaalphapsi1911Miami, FL, United States
4 days ago
Job type
  • Full-time
Job description

Description

Vizcaya Museum and Gardens is a National Historic Landmark and accredited museum in Miami, Florida (www.vizcaya.org). As a museum and public garden, Vizcaya's campus includes the historic Main House, Formal Gardens and Vizcaya Village-11 historic buildings on 12 acres currently being restored to support learning and community engagement. The Village also serves as the hub for the organization's urban agriculture initiatives, including a weekly Farmers Market. The Academic and Public Engagement Manager creates analogue and digital interpretive programming, manages programs for college and university audiences, and manages a corps of 50+ Volunteer Guides and Greeters. The position is on the Engagement & Cultural Resources Team in the Community Partnerships, Programs and Interpretation (CPPI) department, and reports to the department's director.

Vizcaya is owned by Miami-Dade County and is operated by the non‑profit Vizcaya Museum and Gardens Trust, Inc. Our mission is to preserve the estate's cultural and environmental resources to engage people in connecting with the past, understanding the present and shaping the future. Our vision is to position Vizcaya as an enduring, inclusive, and innovative place that inspires people to embrace the cultural vitality and environmental sustainability of the world around us.

Essential Functions

  • Create long and short‑term goals for adult and academic learning that support strategic goals of the department and Vizcaya under the guidance of department Director.
  • Develop and implement a variety of formal and informal visitor studies and manage formal and informal evaluation tools for ongoing assessments to inform visitor needs and impact.
  • Participate in Vizcaya‑led external community advisory committees to strengthen relationships, build trust, and guide Vizcaya's work.
  • Stay current with educational practices and scholarship; represent the museum at public forums, including public talks and other presentations.

Volunteer Guides & Greeters Corps

  • Provide day‑to‑day supervision and management of the department's Volunteer Guides and Greeters and guided experiences, including extensive time in public areas with volunteers and visitors, with evening and weekend work required.
  • Maintain and support volunteer corps morale and retention of same through recognition and specialized social and educational events.
  • Create, revise, implement and facilitate training sessions for both new and continuing Guides and Greeters.
  • Provide ongoing and routine coaching and implementation of performance evaluation structure for Volunteer Guides and Greeters.
  • Build and transition training resources for volunteer Guides and Greeters online using new learning management system.
  • Collaborate with Volunteer Mentors and Vizcaya colleagues to advance volunteerism goals through shared planning, communication, and program support.
  • Work with the Cordeiro Volunteer & Internship Manager to develop and launch a new category of volunteers for community programs and farmer's market in the Community Partnerships, Programs, and Interpretation Department.
  • Academic Programs : College & University Audiences

  • Manage academic programs, foster academic partnerships, and select community programs.
  • Lead and coordinate the annual Contemporary Arts Program (CAP) Lab program and the associated community program.
  • Tours & Interpretation

  • Manage content development and operations for all general and specialized interpretive tours and facilitated tour experiences for adult and family audiences.
  • Collaborate with the Technology & Digital Initiatives Department to manage content and operations for digital interpretive tours and tour experiences.
  • Monitor tour performance and data, review impact against outcomes.
  • Manage business plans for Public Tours and Behind‑The‑Scenes tours.
  • Conduct tours for college and adult groups, especially select VIP groups, and the public throughout the campus as needed.
  • Requirements

    General Responsibilities

  • Achieve meaningful and timely actions that advance Vizcaya's mission, vision, and strategic plan.
  • Help to sustain and grow Vizcaya's revenues and participate in pursuing funding opportunities.
  • Proactively promote communication, collaboration, and customer service.
  • Engage in internal committees as appropriate and complete assigned tasks in a timely manner.
  • Recommend hiring, discipline and promotion of your direct reports; set annual volunteer goals and evaluate performance.
  • Create and manage your budget; ensure you comply with Vizcaya's policies and procedures.
  • This job description is not designed to be comprehensive; duties, responsibilities and activities may change at any time with or without notice.

    Position Requirements

  • At least 5 years of work experience as a museum educator including at least 2 years of supervisory experience.
  • Bachelor's degree in art history, Humanities, or related field.
  • Deep and current knowledge of museum education and adult learning theories and practices.
  • Demonstrated leadership, teambuilding, communications, project management, and fiscal management skills.
  • Positive attitude, good interpersonal skills, flexibility and commitment to collaboration, customer service, strategy, and innovation.
  • English fluency.
  • Proficiency with Microsoft Office.
  • Factors Vizcaya Will Consider When Evaluating Applicants and Determining Compensation

  • Additional relevant work experience, training, and education.
  • Spanish, Haitian Creole and other language skills.
  • Compensation

    Vizcaya Museum and Gardens offer competitive compensation with generous paid leave, retirement benefits, and robust medical and other insurance for full‑time employees. Salary will be based on the selected candidate's experience and skills. The anticipated compensation is approximately $63,900 for someone meeting the requirements of the position to approximately $71,000 for someone exceeding them.

    Work Environment / Physical Demands

    Majority of the work is done in an office setting, with some portion involving interaction with the public, community members, partners, donors, vendors, contractors, and other constituents on and off site. Vizcaya is a non‑smoking environment.

    Position Type / Expected Hours of Work / Schedule

    This is a full‑time (40 hours per week), exempt position. Periodic evening and weekend work is required. The base schedule for this position is Monday-Friday. Vizcaya is open six days per week Wednesday-Monday and open most holidays except Thanksgiving Day and Christmas Day. This position works onsite for at least the first 60 days. After the onboarding period, a hybrid schedule (up to 3 days / week remote) is permitted in accordance with Vizcaya's Regular and Hybrid Work Policy.

    To Apply

    Please submit a resume and a cover letter expressing your interest in this position to : https : / / vizcaya.org / about / careers / .

    Equal Opportunity Employer

    Vizcaya Museum and Gardens is committed to equity and inclusion and is engaged in a strategic process to ensure that our staff, Board, and volunteers reflect our community's diversity. Vizcaya welcomes applicants from groups that are underrepresented in cultural organizations and seeks to recruit, develop and retain a diverse workforce.

    Vizcaya Museum and Gardens is an equal opportunity employer. Vizcaya respects people of all backgrounds and does not discriminate based upon race, religion, color, national origin, ancestry, sex, pregnancy, childbirth, sexual orientation, gender identity, gender expression, age, marital status, familial status, status as a protected veteran, status as an individual with a disability, status as a victim of domestic violence, dating violence or stalking, or other applicable legally protected characteristics protected by law.

    Updated October 16, 2025

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